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https://issues.apache.org/jira/browse/GUACAMOLE-742?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16831148#comment-16831148
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Leigh Bennett commented on GUACAMOLE-742:
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{quote}But for those users that have the push notification app they're not
actually told anything is happening ...
{quote}
This sounds more like an issue within the software handling that push (it
should provide feedback about what it's doing) than with Guacamole.
This is definitely Guacamole's problem. Yes I agree the delay to whatever MFA
you're using is the cause, but Guacamole should at least display a message
saying something like "Please wait" at least. Currently users get a blank empty
screen until they hit 'approve' on their mobile devices. This causes them to
hit refresh or try entering their credentials again etc causing a lot of
confusion for them.
How is Guacamole able to present the MFA text box to enter a code you receive
via text? Surely that could be coded to cater for app push users too?
Where do i get version 1.2.0 to test out whats been marked as Done/Resolved?
> Display feedback while waiting for login
> ----------------------------------------
>
> Key: GUACAMOLE-742
> URL: https://issues.apache.org/jira/browse/GUACAMOLE-742
> Project: Guacamole
> Issue Type: Improvement
> Components: guacamole
> Reporter: Leigh Bennett
> Assignee: Michael Jumper
> Priority: Trivial
> Fix For: 1.2.0
>
>
> This request is more of a 'nice to have' than anything else. Just something
> I noticed myself and a couple of users have mentioned but after we enter our
> login credentials and hit enter the screen just sits and waits. For users
> that have opted for a code via text its not a problem as we are shown a nice
> little box to enter the code whilst we wait for the text message. This of
> course indicates to the user to that their credentials have been accepted so
> they wait. But for those users that have the push notification app they're
> not actually told anything is happening, so they end up retrying their
> credentials or refreshing the page until they eventually realise their phone
> is going nuts with auth pushes. Eventually they get in of course.
> It would be really nice to have a message that simply displays 'please wait'
> or 'please wait for secondary authentication'. Something along those lines,
> or if its not too much trouble to detect the type of auth then something that
> says 'please check your phone/device' to make it a bit more obvious for these
> poor users using MFA.
> Thank you!
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