Huynh Minh Ngon created GUACAMOLE-796:
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Summary: Guacamole failed with TS Gateway
Key: GUACAMOLE-796
URL: https://issues.apache.org/jira/browse/GUACAMOLE-796
Project: Guacamole
Issue Type: Bug
Components: guacamole-client
Affects Versions: 1.0.0
Environment: Ubuntu 18.04
Reporter: Huynh Minh Ngon
Attachments: guac-install.sh, image-2019-05-16-15-54-33-606.png
Dear guacamole team,
* I'm need your help about TS Gateway on Guacamole 1.0.0.
* I have setup Apache Guacamole on Ubuntu 18.04 *(IP 10.16.248.120)*. And I
have problem with TS Gateway on that server.
* I installed Guacamole from script file attached.
* I setting connections with Remote Desktop Gateway option:
Hostname: rdgateway
Port: 443
Username: my domain username
Password: my password
Domain: my domain
* The connection connected to TS Gateway and disconnect immediately.
* This is my log when connection *through TS Gateway (It's not Good):*
*cat /var/log/syslog*
May 16 14:54:51 fovguac guacd[1007]: Creating new client for protocol "rdp"
May 16 14:54:51 fovguac guacd[1007]: Connection ID is
"$a4173f0e-4d82-40a6-87a7-fad606c245d6"
May 16 14:54:51 fovguac guacd[14295]: Security mode: TLS
May 16 14:54:51 fovguac guacd[14295]: Resize method: none
May 16 14:54:51 fovguac guacd[14295]: User
"@ac38d61d-b0be-42f8-b750-56b1bf4296d7" joined connection
"$a4173f0e-4d82-40a6-87a7-fad606c245d6" (1 users now present)
May 16 14:54:51 fovguac guacd[14295]: Loading keymap "base"
May 16 14:54:51 fovguac guacd[14295]: Loading keymap "en-us-qwerty"
*May 16 14:55:21 fovguac guacd[14295]: User is not responding.*
May 16 14:55:21 fovguac guacd[14295]: User
"@ac38d61d-b0be-42f8-b750-56b1bf4296d7" disconnected (0 users remain)
May 16 14:55:21 fovguac guacd[14295]: Last user of connection
"$a4173f0e-4d82-40a6-87a7-fad606c245d6" disconnected
May 16 14:55:26 fovguac guacd[14295]: Client did not terminate in a timely
manner. Forcibly terminating client and any child processes.
May 16 14:55:26 fovguac guacd[1007]: Connection
"$a4173f0e-4d82-40a6-87a7-fad606c245d6" removed.
*cat /var/log/tomcat8/catalina.out*
15:19:14.797 [http-nio-8080-exec-9] INFO o.a.g.tunnel.TunnelRequestService -
User "guacadmin" connected to connection "1".
15:19:29.859 [Thread-239] ERROR o.a.g.w.GuacamoleWebSocketTunnelEndpoint -
Connection to guacd terminated abnormally: Connection to guacd timed out.
15:19:29.860 [Thread-239] INFO o.a.g.tunnel.TunnelRequestService - User
"guacadmin" disconnected from connection "1". Duration: 15063 milliseconds
15:19:45.913 [http-nio-8080-exec-5] INFO o.a.g.tunnel.TunnelRequestService -
User "guacadmin" connected to connection "1".
15:20:00.971 [Thread-241] ERROR *o.a.g.w.GuacamoleWebSocketTunnelEndpoint -
Connection to guacd terminated abnormally: Connection to guacd timed out.*
15:20:00.972 [Thread-241] INFO o.a.g.tunnel.TunnelRequestService - User
"guacadmin" disconnected from connection "1". Duration: 15059 milliseconds
*TS Gateway log:*
The user "FOV\ngonhm", on client computer "10.16.248.120", met connection
authorization policy requirements and was therefore authorized to access the RD
Gateway server. The authentication method used was: "NTLM" and connection
protocol used: "RPC-HTTP".
The user "FOV\ngonhm", on client computer "10.16.248.120", met resource
authorization policy requirements and was therefore authorized to connect to
resource "fovadmcen.fujikuravn.com".
*The user "FOV\ngonhm", on client computer "10.16.248.120", connected to
resource "fovadmcen.fujikuravn.com". Connection protocol used: "RPC-HTTP".*
*The user "FOV\ngonhm", on client computer "10.16.248.120", disconnected from
the following network resource: "fovadmcen.fujikuravn.com". Before the user
disconnected, the client transferred 293 bytes and received 0 bytes. The client
session duration was 0 seconds. Connection protocol used: "RPC-HTTP".*
!image-2019-05-16-15-54-33-606.png!
* This is my log when connection *not through TS Gateway**(It's Good):*
*cat /var/log/syslog*
May 16 15:29:01 fovguac guacd[1007]: Creating new client for protocol "rdp"
May 16 15:29:01 fovguac guacd[1007]: Connection ID is
"$588c5538-ee7b-47c7-973d-8b32c6a9ce1f"
May 16 15:29:01 fovguac guacd[14466]: Security mode: TLS
May 16 15:29:01 fovguac guacd[14466]: Resize method: none
May 16 15:29:01 fovguac guacd[14466]: User
"@02635c3f-6d0b-4760-837f-1c032290b237" joined connection
"$588c5538-ee7b-47c7-973d-8b32c6a9ce1f" (1 users now present)
May 16 15:29:01 fovguac guacd[14466]: Loading keymap "base"
May 16 15:29:01 fovguac guacd[14466]: Loading keymap "en-us-qwerty"
May 16 15:29:01 fovguac guacd[14466]: guacsnd connected.
May 16 15:29:01 fovguac guacd[14466]: guacdr connected.
May 16 15:29:02 fovguac guacd[14466]: Connected to RDPDR 1.13 as client 0x0001
May 16 15:29:02 fovguac guacd[14466]: Ignoring server capability set
type=0x0001, length=44
May 16 15:29:02 fovguac guacd[14466]: Ignoring server capability set
type=0x0002, length=8
May 16 15:29:02 fovguac guacd[14466]: Ignoring server capability set
type=0x0003, length=8
May 16 15:29:02 fovguac guacd[14466]: Ignoring server capability set
type=0x0004, length=8
May 16 15:29:02 fovguac guacd[14466]: Ignoring server capability set
type=0x0005, length=8
May 16 15:29:02 fovguac guacd[14466]: Sending capabilities...
May 16 15:29:02 fovguac guacd[14466]: Capabilities sent.
May 16 15:29:02 fovguac guacd[14466]: Client ID confirmed
May 16 15:29:08 fovguac guacd[14466]: User
"@02635c3f-6d0b-4760-837f-1c032290b237" disconnected (0 users remain)
May 16 15:29:08 fovguac guacd[14466]: Last user of connection
"$588c5538-ee7b-47c7-973d-8b32c6a9ce1f" disconnected
May 16 15:29:08 fovguac guacd[14466]: Internal RDP client disconnected
May 16 15:29:08 fovguac guacd[1007]: Connection
"$588c5538-ee7b-47c7-973d-8b32c6a9ce1f" removed.
*cat /var/log/tomcat8/catalina.out*
15:29:01.702 [http-nio-8080-exec-2] INFO o.a.g.tunnel.TunnelRequestService -
User "guacadmin" connected to connection "1".
15:29:08.187 [http-nio-8080-exec-6] INFO o.a.g.tunnel.TunnelRequestService -
User "guacadmin" disconnected from connection "1". Duration: 6485 milliseconds
* *I saw error log:*
May 16 14:55:21 fovguac guacd[14295]: User is not responding. *( In syslog)*
15:20:00.971 [Thread-241] ERROR o.a.g.w.GuacamoleWebSocketTunnelEndpoint -
Connection to guacd terminated abnormally: Connection to guacd timed out. *(In
Catalina.out)*
* As above, guacd was connected TS Gateway but Guac Client can't receive
package. (Only my think)
* So, How I can fix it? Please help me.
*_So sorry for my bad English!_*
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