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https://issues.apache.org/jira/browse/GUACAMOLE-964?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17040760#comment-17040760
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Mike Jumper commented on GUACAMOLE-964:
---------------------------------------

{quote}
Feb 20 07:54:36 ip-10-5-1-9 guacd[10782]: Support for protocol "rdp" is not 
installed
{quote}

This means RDP was not built, or that the library the RDP support was built 
against can't be found. Recheck that parts of your previous install aren't 
hanging around, that the {{./configure}} output from your guacamole-server 
build did indeed say that RDP was going to be built, and that it found the 
dependencies you expected it to find. If, after that, you still can't determine 
why the RDP support is not loading, the next thing to do would be to come to 
the [email protected] list for help. The community should be able to 
help you figure out what went wrong:

http://guacamole.apache.org/support/#mailing-lists

There may well be regressions in the RDP support due to the migration to 
FreeRDP 2.0.0, but complete inability to load the RDP support plugin is not one 
of them. It does load. If it isn't, then something is installed incorrectly.

> RDP not connecting after upgraded from 1.0.0 to 1.1.0
> -----------------------------------------------------
>
>                 Key: GUACAMOLE-964
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-964
>             Project: Guacamole
>          Issue Type: Bug
>          Components: guacamole
>    Affects Versions: 1.1.0
>         Environment: AWS Windows 2016
>            Reporter: Ashok MOhanty
>            Priority: Major
>
> Hi,
> Recently i upgraded from 1.0.0 to 1.1.0 for server and client. Same 
> configuration connection which worked before for version 1.0.0 not working 
> anymore for 1.1.0.
> Feb 20 07:54:36 ip-10-5-1-9 guacd[10641]: Creating new client for protocol 
> "rdp"
> Feb 20 07:54:36 ip-10-5-1-9 guacd: guacd[10641]: INFO:#011Creating new client 
> for protocol "rdp"
> Feb 20 07:54:36 ip-10-5-1-9 guacd: guacd[10641]: INFO:#011Connection ID is 
> "$ff5ade5a-d4d0-47a1-a970-3fad180530f2"
> Feb 20 07:54:36 ip-10-5-1-9 guacd[10641]: Connection ID is 
> "$ff5ade5a-d4d0-47a1-a970-3fad180530f2"
> Feb 20 07:54:36 ip-10-5-1-9 guacd: guacd[10782]: WARNING:#011Support for 
> protocol "rdp" is not installed
> Feb 20 07:54:36 ip-10-5-1-9 guacd[10782]: Support for protocol "rdp" is not 
> installed
> Feb 20 07:54:36 ip-10-5-1-9 guacd[10641]: Connection 
> "$ff5ade5a-d4d0-47a1-a970-3fad180530f2" removed.
> Feb 20 07:54:36 ip-10-5-1-9 guacd: guacd[10641]: INFO:#011Connection 
> "$ff5ade5a-d4d0-47a1-a970-3fad180530f2" removed.
> Feb 20 07:54:51 ip-10-5-1-9 server: 07:54:51.880 [http-bio-8080-exec-16] 
> ERROR o.a.g.w.GuacamoleWebSocketTunnelEndpoint - Creation of WebSocket tunnel 
> to guacd failed: Connection to guacd timed out.
> Feb 20 07:54:51 ip-10-5-1-9 server: 07:54:51.880 [http-bio-8080-exec-16] 
> DEBUG o.a.g.w.GuacamoleWebSocketTunnelEndpoint - Error connecting WebSocket 
> tunnel.
> Feb 20 07:54:51 ip-10-5-1-9 server: 
> org.apache.guacamole.GuacamoleUpstreamTimeoutException: Connection to guacd 
> timed out.
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.guacamole.io.ReaderGuacamoleReader.read(ReaderGuacamoleReader.java:180)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.guacamole.io.ReaderGuacamoleReader.readInstruction(ReaderGuacamoleReader.java:195)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.guacamole.protocol.ConfiguredGuacamoleSocket.expect(ConfiguredGuacamoleSocket.java:82)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.guacamole.protocol.ConfiguredGuacamoleSocket.<init>(ConfiguredGuacamoleSocket.java:144)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.guacamole.auth.jdbc.tunnel.AbstractGuacamoleTunnelService.assignGuacamoleTunnel(AbstractGuacamoleTunnelService.java:519)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.guacamole.auth.jdbc.tunnel.AbstractGuacamoleTunnelService.getGuacamoleTunnel(AbstractGuacamoleTunnelService.java:673)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.mybatis.guice.transactional.TransactionalMethodInterceptor.invoke(TransactionalMethodInterceptor.java:96)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.guacamole.auth.jdbc.connection.ConnectionService.connect(ConnectionService.java:519)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.guacamole.auth.jdbc.connection.ModeledConnection.connect(ModeledConnection.java:264)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.guacamole.tunnel.TunnelRequestService.createConnectedTunnel(TunnelRequestService.java:216)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.guacamole.tunnel.TunnelRequestService.createTunnel(TunnelRequestService.java:347)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.guacamole.tunnel.websocket.RestrictedGuacamoleWebSocketTunnelEndpoint.createTunnel(RestrictedGuacamoleWebSocketTunnelEndpoint.java:113)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.guacamole.websocket.GuacamoleWebSocketTunnelEndpoint.onOpen(GuacamoleWebSocketTunnelEndpoint.java:200)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.tomcat.websocket.server.WsHttpUpgradeHandler.init(WsHttpUpgradeHandler.java:137)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:663)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:316)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
> Feb 20 07:54:51 ip-10-5-1-9 server: at java.lang.Thread.run(Thread.java:748)
> Feb 20 07:54:51 ip-10-5-1-9 server: Caused by: 
> java.net.SocketTimeoutException: Read timed out
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> java.net.SocketInputStream.socketRead0(Native Method)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> java.net.SocketInputStream.socketRead(SocketInputStream.java:116)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> java.net.SocketInputStream.read(SocketInputStream.java:171)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> java.net.SocketInputStream.read(SocketInputStream.java:141)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> sun.nio.cs.StreamDecoder.readBytes(StreamDecoder.java:284)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> sun.nio.cs.StreamDecoder.implRead(StreamDecoder.java:326)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> sun.nio.cs.StreamDecoder.read(StreamDecoder.java:178)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> java.io.InputStreamReader.read(InputStreamReader.java:184)
> Feb 20 07:54:51 ip-10-5-1-9 server: at 
> org.apache.guacamole.io.ReaderGuacamoleReader.read(ReaderGuacamoleReader.java:169)
> Feb 20 07:54:51 ip-10-5-1-9 server: ... 19 common frames omitted



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