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https://issues.apache.org/jira/browse/GUACAMOLE-975?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17049559#comment-17049559
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Mike Jumper commented on GUACAMOLE-975:
---------------------------------------

{quote}
No response to requesting access to the user list, this is blocking us ... plus 
developers would have an answer, customers have only their opinions based on use
{quote}

The point of having a mailing list in the first place is to provide a means for 
these sorts of questions to be asked and to be answered. The lists are also 
archived, so answers to past questions can be (ideally) found rather than 
repeatedly asked. Using the mailing list engages and benefits the community as 
a whole.

Reaching out to individuals directly, or in this case a specific subset of 
individuals, defeats all that. Just because you believe you know exactly the 
person/group to best answer your question doesn't mean you should direct your 
question to just that person/group. The [ASF's "tips for email contributors" 
document|https://apache.org/dev/contrib-email-tips.html#patience] addresses 
this in principle:

{quote}
Please do not send private emails about development or usage questions. Rather 
keep the discussion on the mailing list, where we can all assist. This also 
enables other people to learn from such common questions. The time spent 
answering these questions is far more effective, and it helps the community to 
grow.
{quote}

Please use the mailing list for general questions rather than JIRA as doing so 
benefits the community, yourself included. If you ask your question and no one 
responds, your next steps would be to remain patient and give your thread a 
friendly bump.

If you decide to use Nabble for the list but Nabble isn't working, just use the 
list directly - Nabble is a third-party service which we don't really have any 
control over. We registered the list with Nabble to provide a forum-like 
interface to those who are more comfortable with that, but using it is not a 
requirement.

> How many concurrent active sessions can Guacamole handle?
> ---------------------------------------------------------
>
>                 Key: GUACAMOLE-975
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-975
>             Project: Guacamole
>          Issue Type: Task
>            Reporter: Stewart Alexander
>            Priority: Blocker
>
> Where is the information on how many concurrent active sessions can Apache 
> Guacamole handle before resource exhaustion?
>  
> What are the limiting factors to how many users can actively create unique 
> sessions / connections to hosts via Apache?
>  
> This is blocking us as we need to understand the limitations and how we can 
> avoid them as we potentially have several thousand people who would like to 
> use this at once to log on to unique computers in our environment.
>  
> Please email us any information on this at:
> stewart.alexan...@alamancecc.edu



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