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https://issues.apache.org/jira/browse/GUACAMOLE-919?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17064279#comment-17064279
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Douglas Heriot commented on GUACAMOLE-919:
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I got a helpful response on the myBatis-user mailing list. The 
defaultStatementTimeout setting I was looking at probably won't be helpful. It 
operates at a higher-level and would not count network socket timeouts. There 
is a different setting defaultNetworkTimeout that we should try instead.
[https://groups.google.com/forum/#!topic/mybatis-user/o8Ib0SUXOU0]

Before I do a test build of guacamole with that option enabled, I've also tried 
putting pgBouncer in front of guacamole-client. I'll have to wait a few hours 
to see if it's solved the problem for me, but it's got a few low-level network 
settings easily exposed to adjust different timeouts and settings:
[https://www.pgbouncer.org/config.html#low-level-network-settings]

[~mechanix] it would be interesting if you can reproduce the failure state 
easily, then do a tcpdump and check netstat to see what's happening on the wire 
talking to the database. And since you've got your database on bare-metal, if 
you could check what you see both from the perspective of the guacamole 
container, and from the database itself to try and work out where the issue is?

> An I/O error occurred while sending to the backend
> --------------------------------------------------
>
>                 Key: GUACAMOLE-919
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-919
>             Project: Guacamole
>          Issue Type: Bug
>          Components: guacamole-auth-jdbc-postgresql
>    Affects Versions: 1.0.0
>            Reporter: Mechanix
>            Assignee: Nick Couchman
>            Priority: Minor
>         Attachments: image-2020-01-27-15-19-26-634.png
>
>
> Hi,
> we use guacamole with postgresql and openid extension. Guacamole and guacd is 
> deployed inside a k8s cluster.
> For some reason, the authentication doesn't succeed sporadically; there is 
> only a blank page and this error message in the guacamole log:
> *[pool-1-thread-1] WARN o.a.i.d.pooled.PooledDataSource - Execution of ping 
> query 'SELECT 1' failed: An I/O error occurred while sending to the backend.*
> I suspect there is a weird timeout happening between guacamole and postgresql 
> but couldn't figure out why.
> Any hints are much appreciated. Thanks
>  
>  



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