jpinela opened a new issue, #21035:
URL: https://github.com/apache/incubator-mxnet/issues/21035

   Hello Team,
   
   I have tried for the last 2 days to install and get the mxnet tutorial 
running
   
`https://cv.gluon.ai/build/examples_tracking/demo_smot.html#sphx-glr-download-build-examples-tracking-demo-smot-py`
   , with several combinations of packages and package versions, but can't seem 
to get any progress done. The problem is very vague.
   I downgraded to python 3.7.9 because 3.8 was just not helping.
   
   the result of the diagnosis script is
   
   
   ```
   C:\Users\Pinela\Desktop>python diagnose.py
   ----------Python Info----------
   Version      : 3.7.9
   Compiler     : MSC v.1900 64 bit (AMD64)
   Build        : ('tags/v3.7.9:13c94747c7', 'Aug 17 2020 18:58:18')
   Arch         : ('64bit', 'WindowsPE')
   ------------Pip Info-----------
   Version      : 22.1
   Directory    : 
C:\Users\Pinela\AppData\Local\Programs\Python\Python37\lib\site-packages\pip
   ----------MXNet Info-----------
   Traceback (most recent call last):
     File "diagnose.py", line 95, in check_mxnet
       import mxnet
     File 
"C:\Users\Pinela\AppData\Local\Programs\Python\Python37\lib\site-packages\mxnet\__init__.py",
 line 24, in <module>
       from .context import Context, current_context, cpu, gpu, cpu_pinned
     File 
"C:\Users\Pinela\AppData\Local\Programs\Python\Python37\lib\site-packages\mxnet\context.py",
 line 24, in <module>
       from .base import classproperty, with_metaclass, 
_MXClassPropertyMetaClass
     File 
"C:\Users\Pinela\AppData\Local\Programs\Python\Python37\lib\site-packages\mxnet\base.py",
 line 213, in <module>
       _LIB = _load_lib()
     File 
"C:\Users\Pinela\AppData\Local\Programs\Python\Python37\lib\site-packages\mxnet\base.py",
 line 204, in _load_lib
       lib = ctypes.CDLL(lib_path[0], ctypes.RTLD_LOCAL)
     File 
"C:\Users\Pinela\AppData\Local\Programs\Python\Python37\lib\ctypes\__init__.py",
 line 364, in __init__
       self._handle = _dlopen(self._name, mode)
   OSError: [WinError 126] Impossível localizar o módulo especificado
   
   ----------System Info----------
   Platform     : Windows-10-10.0.19041-SP0
   system       : Windows
   node         : LenovoJP
   release      : 10
   version      : 10.0.19041
   ----------Hardware Info----------
   machine      : AMD64
   processor    : Intel64 Family 6 Model 142 Stepping 10, GenuineIntel
   Name
   Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz
   
   ----------Network Test----------
   Setting timeout: 10
   Timing for MXNet: https://github.com/apache/incubator-mxnet, DNS: 0.1769 
sec, LOAD: 0.9422 sec.
   Error open Gluon Tutorial(en): http://gluon.mxnet.io, HTTP Error 404: Not 
Found, DNS finished in 0.22273778915405273 sec.
   Error open Gluon Tutorial(cn): https://zh.gluon.ai, <urlopen error [SSL: 
CERTIFICATE_VERIFY_FAILED] certificate verify failed: certificate has expired 
(_ssl.c:1091)>, DNS finished in 0.3773517608642578 sec.
   Timing for FashionMNIST: 
https://apache-mxnet.s3-accelerate.dualstack.amazonaws.com/gluon/dataset/fashion-mnist/train-labels-idx1-ubyte.gz,
 DNS: 0.1616 sec, LOAD: 0.9312 sec.
   Timing for PYPI: https://pypi.python.org/pypi/pip, DNS: 0.1515 sec, LOAD: 
1.0878 sec.
   Error open Conda: https://repo.continuum.io/pkgs/free/, HTTP Error 403: 
Forbidden, DNS finished in 0.17908167839050293 sec.
   ----------Environment----------
   
   C:\Users\Pinela\Desktop>
   
   ```
   nvcc is
   
   ```
   C:\Users\Pinela>nvcc -V
   nvcc: NVIDIA (R) Cuda compiler driver
   Copyright (c) 2005-2019 NVIDIA Corporation
   Built on Wed_Oct_23_19:32:27_Pacific_Daylight_Time_2019
   Cuda compilation tools, release 10.2, V10.2.89
   
   C:\Users\Pinela>
   ```
   
   I tried this sequence:
   pip3 install torch
   pip install opencv-python
   pip install mxnet-cu102==1.7.0 -f https://dist.mxnet.io/python/cu102
   pip3 install gluoncv
   
   then install the nvidia cuda 10.2 drivers
   installed VS2022
   
   but still getting this error with the GPU
   
   ```
   >>> import mxnet as mx
   Traceback (most recent call last):
     File "<stdin>", line 1, in <module>
     File 
"C:\Users\Pinela\AppData\Local\Programs\Python\Python37\lib\site-packages\mxnet\__init__.py",
 line 24, in <module>
       from .context import Context, current_context, cpu, gpu, cpu_pinned
     File 
"C:\Users\Pinela\AppData\Local\Programs\Python\Python37\lib\site-packages\mxnet\context.py",
 line 24, in <module>
       from .base import classproperty, with_metaclass, 
_MXClassPropertyMetaClass
     File 
"C:\Users\Pinela\AppData\Local\Programs\Python\Python37\lib\site-packages\mxnet\base.py",
 line 213, in <module>
       _LIB = _load_lib()
     File 
"C:\Users\Pinela\AppData\Local\Programs\Python\Python37\lib\site-packages\mxnet\base.py",
 line 204, in _load_lib
       lib = ctypes.CDLL(lib_path[0], ctypes.RTLD_LOCAL)
     File 
"C:\Users\Pinela\AppData\Local\Programs\Python\Python37\lib\ctypes\__init__.py",
 line 364, in __init__
       self._handle = _dlopen(self._name, mode)
   OSError: [WinError 126] Impossível localizar o módulo especificado
   >>> exit()
   
   ```
   
   the only way to be able to import mxnet is to use the cpu library
   `pip install --upgrade mxnet-mkl`
   
   besides that, I have tried several versions of all the components, but 
haven't been able to get the tutorial test command
   `python demo.py MOT17-13-FRCNN-raw.webm --network-name 
ssd_512_resnet50_v1_coco --use-pretrained --custom-classes person car 
--detect-thresh 0.7 --use-motion`
   to run, because it keeps wanting the gpu (saying it was not enabled, running 
on the cpu library).
   
   I have looked through several issues here, but didn't come to any conclusion.
   
   Could you please point to a group of versions and components that should be 
able to run the tutorial on windows 10?
   from what I could see, running on linux would be much easier.
   
   Thanks Team


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