Bruno P. Kinoshita created OPENNLP-1103:
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Summary: Add AirNZ use case for OpenNLP to the web site
Key: OPENNLP-1103
URL: https://issues.apache.org/jira/browse/OPENNLP-1103
Project: OpenNLP
Issue Type: Documentation
Components: Website
Reporter: Bruno P. Kinoshita
Assignee: Bruno P. Kinoshita
Priority: Minor
Went to the Wynyard Quarter innovation week some weeks ago, and saw that AirNZ
was showing their bot and that it used OpenNLP. Spoke with Joey Faust, Product
Manager, and got the following testimonial for our site.
{noformat}
Air New Zealand uses OpenNLP to power its chatbot, Oscar. Launched in February
2017, Oscar provides a conversational interface for customers to ask questions
about flights, amenities and policies. Using OpenNLP, we've been able to
consistently provide over 50% conversational success and support hundreds of
intents.
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