https://issues.apache.org/ooo/show_bug.cgi?id=122701

Ariel Constenla-Haile <[email protected]> changed:

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--- Comment #6 from Ariel Constenla-Haile <[email protected]> ---
(In reply to Zhonghan from comment #5)
> I have tried tried re-installing OpenOffice, as well as using another
> computer, but I still face the same issue. Any advice on how to solve the
> issue would be appreciated.

looking at your screenshots, the bug is that the extension is not painting the
images used to render the scrollbars.

@Andre: take the images.zip from the office installation in 4.0.0 and remove
the presenter folder with the PNGs, then start any presentation, you get a
black presenter screen without even background colour.

This can have several causes, like a messed up configuration. (may be you had
the Presenter Screen installed as a normal user extension in 3.3, and installed
3.4.*, where the extension is bundled, and this messed up your user profile
configuration).

Try to solve this by just resetting/renaming your user profile as explained in
the official OpenOffice forum.
http://user.services.openoffice.org/en/forum/viewtopic.php?t=12426

Before renaming/removing the whole user profile, as explained in the link,
please see  if just removing the following folders works: shutdown OpenOffice,
including the system tray quickstarter (on windows 7 it may be hidden on the
right bottom corner), then remove the extensions folder in the user profile:

C:\Users\<ariel>\AppData\Roaming\OpenOffice.org\3\user\extensions\
C:\Users\<ariel>\AppData\Roaming\OpenOffice.org\3\user\uno_packages\

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