https://issues.apache.org/ooo/show_bug.cgi?id=123583
Bug ID: 123583
Issue Type: DEFECT
Summary: AOO crashes if language pack is not fully installed
properly, no useful information to user
Product: General
Version: 4.0.1
Hardware: All
OS: All
Status: UNCONFIRMED
Severity: major
Priority: P3
Component: ui
Assignee: [email protected]
Reporter: [email protected]
CC: [email protected]
Please see
http://mail-archives.apache.org/mod_mbox/openoffice-users/201310.mbox/%[email protected]%3E
for some context.
Essentially, I installed AOO 4.0.1 on the system only to have it not work. I
did not realize that the language packages I specified (for en-GB and en-US)
were not fully installed. AOO would start, get part way through the splash
screen, and then go away without any messages, etc.
I tried running it from the command-line. This produced a small stack trace,
and a warning that an exception was not caught and it terminated the
application. Running under GDB (with a modification to the soffice script to
ensure soffice.bin was being run the same way) produced little more
information.
As others were not having the same problem I deduced it must be with my
installation, but was unable to determine what until I looked at the Muon
Software Center to see what AOO packages were installed, at which point I
noticed that only the base language package (openoffice-en-gb and
openoffice-en-us) were installed, not any of their related pacakges (e.g
openoffice-en-gb-*).
While I only tested this under 64-bit Linux (KUbuntu), I'm sure the same issue
would likely occur on other platforms and hardware.
This is primarily an installation issue; I'm listing it under 'general/ui' in
case there is something that can be done post-installation to inform the user
their installation is incomplete.
Would it be possible to enable AOO to detect this issue and present a more
useful message to the user rather than simply crashing out?
Even a simple message of "languages not correctly installed" or "missing
language resources" printed at the command-line would be better than the
current case.
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