https://issues.apache.org/ooo/show_bug.cgi?id=5370
--- Comment #10 from [email protected] --- I am reviewing your report and I took the following steps to replicate it: My computer is an HP EliteBook 8440p Windows 7 and the printer is Konica Minolta C754SeriesPCL . I opened a new document in Open Office Writer 4.0 (AOO401m5(Build:9714) - Rev. 1524958 2013-09-20 11:40:29 (Fr, 20 Sep 2013) •Choose File – Print – General - Properties •Click the Basic tab. •In the Paper Size box select Envelope Com 10 •In the Paper tray box, select Tray 1 (Note: there is a warning icon in front of the Tray choices) •Click OK. Error Message 1 appears (See attachment) I also attempted the following steps outlined in OOo Help: •Choose Format - Styles and Formatting. •Click the Page Styles icon. •Right-click the page style icon at the top •Choose Modify. •In the Paper tray box, select the paper tray that you want to use. •Click OK. I was unable to complete steps 5 and 6 as the Paper tray option did not appear. Then I ran these steps with another printer choice(Dell Laser Printer M5200 n XL (V) Choose File – Print – General – Printer Laser - Properties •Click the Paper/Quality tab. •In the Paper Source box select Manual Envelope (Note: there is a warning icon in front of the Tray choices) •In the Media envelope (Note: there is a warning icon in front of the Tray choices) •Click OK. Error Message 2 appears (See attachment) I have not been able to select the manual paper tray successfully, nor save any preferences without getting an error message of some sort. I have located a similar Bug report (Bug 11592 – Printing envelopes on Laser Jet). That report indicates the printer is LaserJet / Dell 2330dn. This issue appears to be due to preset default settings of Print Trays with these printers. A couple additional tests I would recommend would be to follow the same steps for printing envelopes with another printer choice, and then to test selecting a different paper choice instead of envelopes to verify if the manual paper tray can be selected successfully. This would help to isolate if this behavior is specific to these printers and or envelopes only. I would agree that allowing the user options to select a specific paper tray would be beneficial in terms of time/cost savings as it would allow envelope print jobs to be executed without tying up other print tray jobs, especially with large mailings. -- You are receiving this mail because: You are on the CC list for the bug. You are the assignee for the bug. You are watching all bug changes.
