https://issues.apache.org/ooo/show_bug.cgi?id=124690
Issue ID: 124690
Issue Type: DEFECT
Summary: "The last time you opened OpenOffice it unexpectedly
quit..." Screen will not close
Product: General
Version: 4.0.1
Hardware: Mac
OS: Mac OSX, 10.9
Status: UNCONFIRMED
Severity: normal
Priority: P3
Component: ui
Assignee: [email protected]
Reporter: [email protected]
Created attachment 83196
--> https://issues.apache.org/ooo/attachment.cgi?id=83196&action=edit
A Screenshot demonstrating the problem even when re-installing the App.
I was previously using Open Office 4.0 or 3.4 and Open Office unexpectedly
terminated. Unfortunately thinking this because I was running too many
applications I simply ignored this. However I have since discovered it has
rendered Open Office almost inoperable.
The Problem:
- Each time the application suite is loaded the error message "The last time
you opened OpenOffice it unexpectedly quit..." displays with the option of
"Don't reopen" and "Reopen".
- When I click "Reopen" nothing happens and the dialogue remains
- When I click "Don't reopen" nothing happens and the dialogue remains
- I am unable to use any other dialogue boxes within Open Office while this box
remains and there appears to be no way to stop the dialogue displaying.
- In short this dialogue displays, you are unable to save, open format or use
any other tools although bizarrely you can type text/numbers into any of the
applications simply by moving the box out of the way.
What doesn't Work:
- Rebooting
- Re-installing the latest version of Open Office
- Deleting the application including the App files stored under
Library/User/.../Application Support/OpenOffice then re-installing; the error
message still displays (see screen shot)
- Force quitting the application on load to see if this will 'recreate' the
events that brought the window into existence.
Currently using a Mac Mini on OSX 10.9; As you can imagine this is a little
frustrating and renders open office unusable at the moment. If someone knows
where the crash log is perhaps deleting it will remove the issue? It must be
stored elsewhere other than under Library/Users/.../Application Support/Open
Office/ otherwise this issue would have ended with the removal of the files
(you would expect).
Apologies if this is a duplicate post I did search but I didn't find any
listed, and this is my first bug post so apologies if I've missed anything
basic!
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