https://bz.apache.org/ooo/show_bug.cgi?id=127259
Issue ID: 127259
Issue Type: DEFECT
Summary: Open Office cannot operate due to non-existent user
having open file
Product: Installation
Version: 4.1.3
Hardware: Mac
OS: macOS 10.12
Status: UNCONFIRMED
Keywords: crash, usability
Severity: Blocker
Priority: P5 (lowest)
Component: ui
Assignee: [email protected]
Reporter: [email protected]
Target Milestone: ---
Created attachment 85897
--> https://bz.apache.org/ooo/attachment.cgi?id=85897&action=edit
screenshot of error message generated when I attempt ro run Openoffice.
I have found it impossible to start Open Office due to the fact that the system
advises me that there is another instance of the program running which, to my
knowlege, there is not.
I have deleted and re-installed the complete OpenOffice app, and have even
re-installed my OSX, and both are at their latest upgrades. I still get the
error message which is shown in the screenshot I have attached. How can I
"close" the supposed application when I have never started it?
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