https://bz.apache.org/ooo/show_bug.cgi?id=127625

Keith N. McKenna <[email protected]> changed:

           What    |Removed                     |Added
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                 CC|                            |[email protected]
           Keywords|                            |needmoreinfo

--- Comment #1 from Keith N. McKenna <[email protected]> ---
This sounds like a known problem with using Internet Explorer. It often
silently changes the extension of the file to.zip instead of the required .oxt.
check the name of the file and make sure it is of the form abc.oxt where abc is
the actual name of the extension. If it is abc.zip then rename it to abc.oxt
and then double click on it and it should install. If this solves the problem
please let us know so this can be closed as appropriet.

If the name change is not the problem, please provide a step by step
explanation of how you tried to download and install the extension.

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