https://bz.apache.org/ooo/show_bug.cgi?id=128014
Issue ID: 128014
Issue Type: DEFECT
Summary: a document crashes in win 10
Product: Draw
Version: 4.1.6
Hardware: PC
OS: Windows 10
Status: UNCONFIRMED
Severity: Critical
Priority: P5 (lowest)
Component: viewing
Assignee: [email protected]
Reporter: [email protected]
Target Milestone: ---
i just installed windows 10, i'm using open office 4.1.6, though i tried it in
4.1.3 with the same result. i don't think its the fault of the program but i'm
hoping someone can help anyway. when i open a bank record i have, it crashes,
its just leaves memory. i'm new to win 10 and i have no idea if i can change
that dumping me out of the program thing it does or not.
near as i can tell it doesn't like a table formula i have, i have an outline of
different accounts and i use the sum to show me what's in each table. i can
load this on my laptop so the file isn't bad.
i get this error in the event log:
Faulting application name: soffice.bin, version: 4.0.9790.500, time stamp:
0x5bcf995a
Faulting module name: MSVCR90.dll, version: 9.0.21022.8, time stamp: 0x47313dce
Exception code: 0xc0000417
Fault offset: 0x0006c955
Faulting process id: 0x185c
Faulting application start time: 0x01d4b2bb88c18a22
Faulting application path: C:\WORD - Open Office\program\soffice.bin
Faulting module path:
C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.9518_none_508db366bcbd18c4\MSVCR90.dll
Report Id: f26dc04b-31b0-4bde-955f-fc17ec56dee0
Faulting package full name:
Faulting package-relative application ID:
i tried to replace that file with an older one, or the one microsoft has, but
it doesn't seem to do anything. and i really need to get that file to work
(can't post it online sorry). other files work without a problem
this is the fault bucket:
Fault bucket 1709768105743392515, type 5
Event Name: BEX
Response: Not available
Cab Id: 0
Problem signature:
P1: soffice.bin
P2: 4.0.9790.500
P3: 5bcf995a
P4: MSVCR90.dll
P5: 9.0.21022.8
P6: 47313dce
P7: 0006c955
P8: c0000417
P9: 00000000
P10:
Attached files:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER38E4.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A4C.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A6C.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A74.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3A95.tmp.txt
These files may be available here:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_soffice.bin_c953990e68a24956355715651f45216e65512b6_68a2a6c1_0d813ceb
Analysis symbol:
Rechecking for solution: 0
Report Id: f26dc04b-31b0-4bde-955f-fc17ec56dee0
Report Status: 268435456
Hashed bucket: aa8f38338489213cd7ba51088f209f03
Cab Guid: 0
is there anything in here that makes sense? is there anything i can do or
download? thanks
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