jhg03a commented on pull request #4819:
URL: https://github.com/apache/trafficcontrol/pull/4819#issuecomment-648989378


   > Are you saying that a current common thing to do is to put `email=...` in 
a description field for a Delivery Service? Because obviously if it would go on 
something like a User I'd just say "use their Email property".
   > 
   > If that's the case, then I don't think Tags are a good way to replace 
that. If there's a need to know some email address for a Delivery Service, then 
maybe they should just have their own Email property?
   
   No, it doesn't exist today because the existing LongDesc* fields are used by 
too many people too many different ways we can't really touch them.  Real 
contact tracking for DS is a thing we've needed a while.  Tags let us implement 
it without changing the software.


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