To comment on the following update, log in, then open the issue:
http://www.openoffice.org/issues/show_bug.cgi?id=29032
User sba changed the following:
What |Old value |New value
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Component|ui |framework
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Status|UNCONFIRMED |RESOLVED
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QA contact|[EMAIL PROTECTED] |[EMAIL PROTECTED]
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Resolution| |WONTFIX
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------- Additional comments from [EMAIL PROTECTED] Tue Feb 14 04:25:35 -0800
2006 -------
SBA: I think that this "dream" is way too expensive. If we would enable EVERY
user to AUTOMATICALLY report EVERY hurdle he EVER gets in, then... WHO should
read and adress this?
As a matter of fact, there are always enough people on this planet who never
take the time to read things like - (bäääh!) - Manuals or FAQs.
And then they are vmore likely than others t run into something they consider
"Being not intuitive" for them in this very situation. And this shall generate a
report that SOMEONE (a real, living and breathing person) shall read and
process. Well, How should the "Back channel" work? - Who will publicly tell
about his inability to read the F*Untastic manual by asking "a "dumb" question"
AND give away the email or telephone no along with that? - This can not work.
There is a huge amount of ways to get assistance when things are "not intuitive"
for someone. A user in trouble needs instand help. And the fact that a problem
"Was reported automatically" does not help to solve THIS problem NOW. It just
creates a huge amount of work for people whao do not know if the submitter got a
solution in the meantime or not.
We have the Issuezilla bugtracker where defects can read "Babla is not intuitive
and the help sescription does not help". This is a good thing and a hurdle high
enough to filter those who would "generate useless reports" because of their
temporary mood or something.
Even the amount of issues already written in this tracker is way too high to
have them all processed at all. Taking all existing, open issues together would
"entertain" the developers for the next 10 years to come without a problem.
Well, IF NO FURTHER issue gets ever written....
=> There is no need for a tool that generates a high amount of low level problem
descriptions.
Set to "Wontfix"
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