Dear Sir/Madame/Ms,

I am an MSc student in London. As a part of my thesis on the study of
integration of open source technologies and Software as a
Service( SaaS), I have  developed questionnaire surveys to gain
perspective into current trends in the SaaS marketplace, aimed at SaaS
vendors, SMBs, Enterprises and other users.
Software as a service (SaaS, typically pronounced 'sass') is a model
of software deployment where an application is hosted as a service
provided to customers across the Internet. By eliminating the need to
install and run the application on the customer's own computer, SaaS
alleviates the customer's burden of software maintenance, ongoing
operation, and support.

Your participation is absolutely critical to the success of this
project. Only
through your responses can we better understand the SaaS marketplace.
All answers will be used only for the research purpose and will be
kept confidential.

The following parties will benefit from this research:
• SMBs looking for greater customisation capabilities and data
security while
looking to reduce IT operational costs.
• Vendors, big and small, would be able to provide better customer
satisfaction
and gain greater visibility in the marketplace.

It will also be appreciated if you can forward the link to others whom
you
think will be interested. Below are the links to the surveys:
If you are an individual SaaS user, or user of SaaS applications
subscribed to by your company, or work in an SMB considering SaaS
options,please click on the survey link below :
http://www.questionpro.com/akira/TakeSurvey?id=1050289

If you are from a company that provides SaaS applications (vendor),
please click on the vendor survey link below.
http://www.questionpro.com/akira/TakeSurvey?id=1050076


Do not hesitate to contact me if you have any questions or if you
would like to give me feedback on this survey setup.
Thank you for your time,

Yours Sincerely

Sanjeev J
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