Please send your resume on [EMAIL PROTECTED] 

 

Position: Change Management Coordinator

Location: Wilmington, DE.

Duration: 6 month+

Rate: ALAP

 

I am looking for Change Management Coordinator for a 6 month+ contract position 
in Wilmington, DE.

Candidates will be responsible for the facilitation of the change requests for 
the organization. Individual will be responsible to facilitate changes from 
change entry to post implementation. 

. Conduct or participate in change meetings, where affected parties are 
notified that changes are scheduled, approved, rejected, etc. 
. Enter, facilitate and own changes submitted to the Change Management 
Department through the entire process
. Follow-up, for root cause regarding failed, backed-out and canceled changes.
. Ensure the Change Assignee documents business and technical assessments in 
the change record, where applicable. 
. Communicate inefficiencies and deficiencies related to the process to the 
process owner. 
. Assist in the resolution of change assignment issues, as required. 
. Monitor that change records are closed within criteria. 
. Monitor that problems encountered during the implementation of a change are 
properly documented in the change record. 
. Identify areas for improvement using key measurements. 
. Provide steady state education to process users when requested or when 
circumstances indicate that education would improve process execution.
. Review of all change tickets for process compliance (could include approval 
of change records on applicable accounts).
. Report on, analyze performance against, and identify improvements regarding 
metrics, SLAs, and key measurements.

 

 

Regards,

Bernard D'Souzza

Acccount Manager - Data Group Inc 

 

 

Certified Minority Women Owned Business Enterprise (MWBE) & Small Business 
Enterprise (SBE)


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Office: 732-791-2348 Ext: 242 | Fax: 732-907-1174 |email: [EMAIL PROTECTED] | 
Website: www.datagroupinc.net|


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