Please send your resume on [email protected] 
 Hi Friends,         

                                                                            

Hope your day is going well! 

 

Please send me matching profiles to [email protected]  ASAP. Please go through 
the requirement thoroughly and submit matching resumes!



Position:Remedy Consultant

Duration: 6 months +

Location: Houston, TX

Best Rate: $40/hr c2c

Responsible for the systems administration of Remedy 7.x ITSM Suite of 
applications (Incident, Change, Problem, and Asset Management). This person 
will utilize knowledge of ARS workflow, SRM, CMDB 2.x and ITSM 7.x to make 
process recommendations and implement customizations when necessary. Will 
utilize proper change control procedures to document and communicate workflow 
changes to the business. Shares technical knowledge with team members via 
formal and informal communications. Uses SLA agreements to prioritize and 
respond to customers within prescribed time limits. Communicates receipt of, 
status, and resolution of all problem reports and requests. Provides best 
effort support to areas outside of SLA agreements. Works in partnership with 
team members and other IS&T groups. Is a proactive contributor in multiple team 
assignments in a way that promotes the efficient use of infrastructure 
resources. Handles conflict with professionalism and is able to work with 
others to obtain optimal solutions. Partners with other technical groups to 
evaluate new and existing products and give meaningful feedback to developers. 
Maintains proper documentation of departmental policies and procedures. Keeps 
the resource management system current when adding new systems or making 
changes to existing ones. Have a clear understanding of how IS&T facilitate the 
business goals of the company, be able to communicate that understanding to 
others. 

Skills Required: 
Knowledge of BMC Remedy AR System workflow, BMC Remedy ITSM 7.x Suite of 
products (Incident, Problem, Change, Asset), SRM, CMDB 2.x BMC RAC Designation 
preferred This position requires excellent communication, teamwork, planning 
and coordination skills. 

 

When you send candidates, please send with the following information:

·         Full name

·         Phone number

·         Email address

·         Resume

·         Current Location

·         Rate



Regards,

Bernard D'Souzza

Technical Recruiter- Data Group Inc 

Certified Minority Women Owned Business Enterprise (MWBE) & Small Business 
Enterprise (SBE)

--------------------------------------------------------------------------------
Direct: 732 - 333 - 3219 I Office: 732-791-2348 Ext: 242 | Fax: 732-907-1174 
|email: [email protected]| Website: www.datagroupinc.net| 
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