Hi Friends, 


Hope your day is going well! 

Do not reply to this mail.......Please send me matching profiles to 
[email protected]  ASAP. Please go through the requirement thoroughly and submit 
matching resumes. (Call me at 732 333 3219) dir

 

Position: Commercial OPS Analyst 

Duration: 3 month contract

Location: Reston, VA -  Locals are highly preferred!

Rate is $ 30/hr on W2 and $34/hr  on C2C Max all inclusive

 

Main Responsibilities: 

 

1) Support model development - Roles and Responsibilities - Visio flows (end to 
end, GNOC, RNOC, Division, CSC) 

 

GNOC: Global Network Operations Center

RNOC: Regional Network Operation Center

 

2) Detailed process development and documentation 

a. Conduct white-boarding sessions with stakeholders 

b. Develop detailed M&P's 

        i. Test and Turn-up 

        ii. Customer acceptance 

        iii. Tools provisioning (CIM, EMS, JDSU) 

         iv. Alarm-handling - Trouble-shooting steps 

          v. CSC notifications/scripts 

          vi. Change Management - customer impact identification and 
notification 

 

3) Metrics Definition and Requirements documentation 

 

4) GNOC and RNOC Integration of processes and procedures - webinar/onsite 
training 

 

5) NOC-NOC Interface Agreement development 

 

6) Requirements identification and documentation for Granite modeling - third 
party 

 

7) Develop catalogue of Standard Operating Procedures

 

 

Best Regards,

Bernard D'Souzza

Account Manager - Data Group Inc 

 

 

Certified Minority Women Owned Business Enterprise (MWBE) & Small Business 
Enterprise (SBE)


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Office: 732-791-2348 Ext: 242 | Fax: 732-907-1174 |email: [email protected]| 
Website: www.datagroupinc.net|


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