Hello,

Greetings!!! Trust you’re well.



This is *Satyam from EZEN Computer Services Inc*., kindly go through the
following requirement for one of our Direct Client.

Do submit me your Resume if you are comfortable with the JD as mentioned
below.



*Title: *Remedy Consultant

*Location: *Mooresville, NC

*Duration: *6 months extendable contract



*Required Skills:*

Remedy Action Request System 7.x, ITSM Suite 7.x (Help Desk, Change
Management, SLA, Asset Management, SRMS, Release Management) , Atrium CMDB
7.x



*Job Description:                *

Provide Remedy development and support for Remedy ARS based applications –
including ITSM Suite and custom applications.



*Essential Functions:        *

In-depth experience on the Remedy AR System engine and ITSM suite – Remedy
Helpdesk, Remedy Change Management, Remedy Asset Management, Remedy Service
Level Agreements, Atrium CMDB.

Good knowledge of Remedy adapters & experience in integration of Remedy
with other applications like HP OV, Tivoli, Netcool, SAP, Billing apps,
CRM, provisioning s/w etc .

Knowledge of Web Services technology is plus.

CMDB Experience is highly desired.

Remedy Server Administration– ARS Server Configuration & Patch Management,
Email Engine configuration, Distributed Server Option configuration, Log
Analysis

Remedy Application Enhancements – Ability to modify Action Request System
based workflow objects



*Qualifications:   *

4 to 8 years of experience in programming & software development, of which
3 years is around the Remedy ARS platform.

Understanding of ITIL concepts

Good interpersonal, and communication skills

Excellent problem solving, analytical, technical, team building skills in a
fast-paced, high-growth environment



Plz send me your resume in word format along with details as
below.

 1.      Full
Name:

2.      Availability:

3.      Contact
number:


4.      Email Id:

5.      Current
Location:


6.      Visa Status (Citizen/G.C/EAD):

7.      Relocation:

8.      *Expected RATE on 1099/C2C:*



Thanks & Regards,

Satyam Reddy
EZEN Computer Services Inc, “Leading by Innovative Thoughts"
Tel: 609-945-1186 || Fax: 609-452-5613
[email protected] <blocked::mailto:[email protected]> ||
www.ezencomp.com <blocked::http://www.e-zencomp.com/>

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