*Send resumes to [email protected] <[email protected]>SAP
Solution Manager Functional Analyst*

Location: Parsippany, NJ


Long Term






*JOBS DESCRIPTION:*



-          Defines, develops and maintains Solution Manager 7.1
Configuration as per business requirements.

-          Support multiple ECC, BW, PI and BOBJ production and project
landscapes in Solution Manager with complex support demands.

-          Design, develop, test and document enhancements to Solution
Manager to include functional specifications, test documents in compliance
with the Global SAP Solution Manager Change Management process.

-          Deliver innovative solutions for RSLAF (Run SAP Like a Factory)
and BSLAF (Build SAP like a Factory) Solution Manager Components to further
streamline operations of Global SAP Solution Center.

-          Troubleshoots and resolves issues related to Incident and Change
Management.  Including authorization issues, transport related issues, task
list actions and system errors.

-          Develop and maintain user guides and how-to documents for
procedures used by Solution Manger team to maintain system.

-          Conduct Knowledge Transfer (KT) sessions to production support
teams for major enhancements and projects support.

-          Perform ongoing maintenance activities for Solution Manager
functions to include master data.

-          Define and support generation of ad-hoc reports for management
reporting.

-          Provide guidance on project deployment strategies, and needed
activities for refresh of ChaRM landscapes.

-          Provide support during regression testing.

-          Coordinate with extended team to delivery functional and
technical enhancements.

-          Works self-directed and independently, may act as subject matter
mentor to more junior members.

-          Follows applicable AIG Standards, Procedures, Guidelines and
Methodologies in the implementation and/or maintenance of financial
applications.





*EXPERIENCE REQUIRED:*



-          Bachelor’s degree in Computer Information Systems or equivalent
experience.

-          Minimum of 3+ years of Solution Manager configuration (CRM UI,
Service Desk, Work Centers, Change Request Management, Alerts, Action
Profiles) .

-          Total of 6+ years IT experience operating in an environment with
well-defined Change Control.

-          Participated in 1 or more Solution Manager Implementations
and/or upgrades.

-          Experience with SAP Transport Management and SAP Solution
Manager Change Management process.

-          Experience with SAP ECC, BI, suite of applications.


 Thanks

Achuth

*Vortalsoft Inc*

[email protected]

Phone: 732-982-2942




Sincerely,

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