We need Oracle Hyperion Support Personnel ASAP


*Position: Hyperion Support Personnel*

*location.: Denver, CO*

*Duration: 6-12 months*





*Requirements:*

*Support Services:*

·         to provide remote resources during business hours for the Oracle
Hyperion Workforce Planning application support only

·         to  work all application severity level tickets during business
hours

·         Business Hours: 8 am –6 pm MST

·         Products covered under the support agreement are Oracle Hyperion
Workforce Planning

·         After hours application support is not covered under proposed
support model

·         Business Hour Support Coverage: 8 am –6 pm MST for all 24 x 7 for
all severity 1 issues

·         Business hours for severity 2 –4 issues (8 am –6pm MST)

·         Support two (2) Oracle Hyperion 11.1.2.x Environments:
Development and Production

·         Products covered under the support agreement are:

·         -Oracle Hyperion Workforce Planning

·         Apply minor Oracle Hyperion patches on all environments

·         Provide full and partial migrations between all three
environments

·         No administration coverage provided for the Operating System or
Relational Database

·         Configure Technoguard monitoring systems on all environments



*Also PREVENTION Services:*

*Architectural Review:*

·         Review Procedures and Policies of Backup & Restore / Disaster
Recovery

·         Impact Analysis of Application Growth

·         Performance Tuning of Servers and Services

·         Simulation of the Restore Process

·         Applying Software Patches

·         Performance Tuning

·         Health Checks



*Also Monitoring  Services *

*Database Status Check *

·         Essbase Monitoring

·         EPM IIS Monitoring

·         Oracle HTTP Server, TCP Port and Protocol Status Check Monitoring

·         Oracle HTTP Server, TCP Port and Protocol Status Check Monitoring

·         EPM WebLogic Monitoring



*HTTP Sessions Monitoring *

·         JVM Heap Monitoring

·         Server Thread Pool Monitoring

·         JTA Transaction Monitoring







*Best Regards,*

Raja

@: [email protected]

P: 209-626-4343*103

Techwire Solutions Inc.

101 Hudson Street, Jersey City, New Jersey 07302



*New Jersey || California || Washington || New Delhi || Noida || Hyderabad*

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