Location: REMOTE - TEXAS, AUSTIN NON NCR OFFICE AUSTIN TX 78799 Term: 6 months
Interview Mode: Phone and Online Test - Possible In-Person. Communications skills must be great. Remote work. *Description:* *The Level 3 Support Engineer will be responsible for performing root cause analysis on production issues for the OnePOS project and providing resolution for those issues where applicable. As part of her/his duties, the Engineer will be expected to: • Read incident details to understand what problem is occurring in the system • Understand and interpret system logs to identify errors in operation * • Perform data analysis to understand how data may be impacting system performance • Work across operational and business teams to resolve issues • Represent system issues to development where necessary • Communicate resolution steps to lower-level support to improve response time to issues *Qualifications: * • Experience with Retail Systems – Point of Sale experience preferred • Familiarity with Data Structures – Proficiency with using SQL • *Proven track record of troubleshooting technical problems/incidents* • Support experience preferred • Good communication skills • Local resources preferred but travel or relocation will be considered Full Name of the Consultant Contact # Email-ID: Current Location: Work Authorization: Currently on a project: Relocation: Total years of experience: US Experience Interview Availability: Available to join from: Education Qualification: SSN(last 4) # DOB: Skype ID: Rate: *Thanks and Regards,* *Warm Regards,* *Randhir Kumar* *IDC Technologies* *1851 McCarthy Blvd. Suite 116, Milpitas, CA 95035* *Email: **[email protected] <[email protected]>* *Phone: * *408-459-1535 Web: www.idctechnologies.com <http://www.idctechnologies.com/> * -- You received this message because you are subscribed to the Google Groups "IT RECURITER" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/it-recuriter. For more options, visit https://groups.google.com/d/optout.
