*Dear All,*

*Please find the below requirement and send me the suitable profiles.
Thanks!!*




*Please send me your profiles to [email protected] <[email protected]> *

*Title**: MS Outlook, Exchange Support Specialist*



*Location: Pittsburgh (Preferred)ClevelandDuration: 12+ months*



*Category               Name                                      *

Software Skills       Microsoft Exchange

Software Skills       MS Outlook

Technical Skills      Microsoft Active Directory



*Top 3 Skills:*

Outlook
Skype Operation
PowerShell Scripting

Key Details:
Required Tools/Knowledge:
Knowledge of Microsoft Exchange 2013 and Skype for Business 2013 in a
cloud-based setting
Proficient with Exchange PowerShell scripting
Proficient with Exchange Administration Center
Proficient with Skype Control Panel
Experience troubleshooting OWA issues, Outlook issues and Skype issues
Experience troubleshooting Exchange mailbox and user account issues
Experience resolving mail delivery issues
Experience writing and maintaining messaging documentation (i.e.
procedures, processes, standards, and knowledge articles for IT Support)
Customer service oriented with the ability to communicate effectively with
end-users as well as teammates
Ability to identify user training needs
Strong analytical/problem solving skills
Basic understanding of Active Directory
Required to participate in team on-call rotation


Thank you,

Raj
Lead - IT Recruiter
Desk: 330 286 0387
[email protected]

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