*Position : Desktop Support* *Location : **Lexington, MA* *Qualification:* 2 year IT degree or equivalent experience. A+, MCP certification is a plus.
*Soft Skills:* - Good verbal and written communication skill - Independent , self-starting attitude - Should be ready to travel locally (vehicle ‘ll be provided) *Job Requirement:* - Provide first point contact for support issue. - Provides telephone, in-person and remote support to end-users. - Monitors ticketing system and completes tickets in a timely manner. - Install and deploy new PCs and Notebooks, including data migration. - Installs all peripheral components such as printers, scanners and disk drives - Loads appropriate software packages such as operating systems, networking components and office applications - Identifies and fixes the hardware and software needed to satisfy user requirements. - Assists in the customization and adaptation of existing programs to meet user’s requirements - Connects users to networks and provides initial training in facilities and applications - Coordinates activities with network services and information systems groups - Coordinates with vendor (software/hardware) to troubleshoot issues or get the spare parts. - Knowledge of Audio visual components is an added advantage. - Travels between sites to perform assigned duties -- *Thanks and Regards* *Tajinder Raiger* *IT Recruiter* *HMG America* *[email protected] <[email protected]>* *http://www.hmgamerica.com <http://www.hmgamerica.com>* -- You received this message because you are subscribed to the Google Groups "IT RECURITER" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/it-recuriter. For more options, visit https://groups.google.com/d/optout.
