*Sr. Voice Engineer*
Irvine, CA Phone/Skype; but closer if possible to go for a F2F is always best 6 Months C2H Support and maintain the Cisco Phone system Infrastructure at all 25 Monarch offices. Expand the phone system to other remotely connected offices of Monarch Implement a new Cisco Video conferencing solution for few conference rooms at HQ. Migrate the phone system to a SIP solution Migrate the phone system from one Active Directory Domain to another. Is this person a sole contributor or part of a team? Part of a team of 8 Engineers (Systems, Network) If so, please describe the team? (Name of team, size of team, etc.) What are the top 5-10 responsibilities for this position? (Please be detailed as to what the candidate is expected to do or complete on a daily basis) • Configures, tests, deploys, and maintains/upgrades unified communications/telephony systems. • Performs adds/moves/changes and performs preventative maintenance on telephony systems. • Proactively monitors and resolves potential service interruptions. • Create SOP’s and Knowledge Base Articles for supported systems. • Create and maintain end-user training materials and documentation. • Design and implementation of telephony systems and changes throughout the organization. • Project Manages and owns the success or failure of the implementation of telephony systems. • Maintains telephone records and procedures and is the responsible owner for such information/documentation. • Plans for and designs systems for future growth. • Perform software upgrades on existing Cisco voice deployments • Strong troubleshooting experience is a must • Conduct implementations, conversions, and upgrades in a manner consistent with Standard Operating Procedures within company maintenance windows; including change management procedures. • Performs after-hours Voice infrastructure installation, and maintenance as required. • Regular and consistent onsite attendance What software tools/skills are needed to perform these daily responsibilities? Call Manager UCCX/UCCX Scripting Unity Cisco Video Conferencing *Thanks and Regards,* *Warm Regards,* *Randhir Kumar* *IDC Technologies* *1851 McCarthy Blvd. Suite 116, Milpitas, CA 95035* *Email: **[email protected] <[email protected]>* * Web: www.idctechnologies.com <http://www.idctechnologies.com/> * -- You received this message because you are subscribed to the Google Groups "IT RECURITER" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/it-recuriter. For more options, visit https://groups.google.com/d/optout.
