*Please send resume to [email protected] <[email protected]>*
*(US Citizens, Green Cards, or GC-EADs only)* *Salesforce Sr. Business Analyst * Location: Eden Prairie, MN Duration: 6+ month contract Interview process: Phone, WebEx, or In-person - any combination The Salesforce BA / Configuration SME is responsible for gathering/defining operational aspects of the assigned Salesforce project(s); , including data analytics, process management, and policies/procedures. The Business Analyst in the Salesforce Professional Services team will have diverse responsibilities focused on technology and system implementations, as well as defining configuration (declarative) or customization (programmatic) process analysis, supporting key business and operational initiatives. The client Salesforce team is a fast-paced environment and we are looking for someone who can hit the ground running to manage multiple responsibilities and projects while producing high-quality work. *Responsibilities:* Ability to Configure (Declarative) Salesforce and maximize out-of-the-box usage Plan, define, author, and design Salesforce solutions Diagram and evaluate existing processes; interpret into Salesforce requirements and solutions Work in partnership with Salesforce team to maintain a library of policy and process documents Document, train and initiate changes to existing processes Audit processes to identify process and performance defects. Surveys and analyzes best practices for techniques and processes. Measure and document business results achieved through solution implementation Advise the business on Salesforce best practices and tools/solutions Partner with IT (internal and external partners) and functional business owners to resolve systems related issues Prepare presentations for the team and management highlighting progress and risks. Identify areas of improvement and implement solutions in process, policy, and Salesforce deliverables *Required Skills/Experience:* *Bachelors' degree* 4+ years of professional Business Analyst experience, or focus in Salesforce project/programs Understanding of Salesforce declarative capabilities. Proficient in Microsoft Excel & PowerPoint Understanding of systems analysis, including root cause analysis and other process modeling and systems design methodologies Project management skills. Excellent written and verbal communication skills Ability to multi-task and perform effectively in a fast-paced environment. Able to think independently and consider cross-functional and downstream impacts. *Desired Skills/Experience:* Advanced Knowledge of Business Systems - Salesforce.com (certification a plus) Knowledge of Healthcare, Call Center and/or Eligibility functionality a huge plus *Amit Vajpayee* *IDC Technologies, Inc Work: 408-459-3314 Mailto: * *[email protected]* <[email protected]> * _____________________________________* *Empowering Technologies Services* *Remote Services | IT Services | BPO | * *IT Consulting | Staffing Solutions |* *_____________________________________* -- You received this message because you are subscribed to the Google Groups "IT RECURITER" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/it-recuriter. For more options, visit https://groups.google.com/d/optout.
