Phone and Inperson

Location: Titusville, NJ

Duration: 8 Months+



Experience level

•       A minimum of a Bachelor’s degree or equivalent is required.

•       A minimum of 5 years of IT professional experience is required.

•       Working knowledge of service operations in Life Sciences and/or GxP
preferred.

•       Experience with CRM, SFDC, Veeva or other GxP system is preferred.



Primary Skills Needed

•       Strong verbal and written communication skills are required

o   Experience writing user stories, requirements and test scripts required

o   Quality Documentation including SOPs and Work Instructions strongly
preferred.



Secondary /Functional/Reporting Skills Needed

•       Candidate must possess ability to quickly learn complex business
processes across multiple business domains.

•       Candidate must possess strong technical aptitude.  Should have
demonstrated success in applying critical thinking /problem solving
methodologies.  Six Sigma, Lean Thinking or A3 certifications a plus.

•       Candidate must possess ability to work with minimal supervision to
achieve results.  Must be able to manage multiple priorities, maintain
confidentiality and operate with poise and professionalism in a complex and
rapidly changing environment.



Responsibilities

Business Analyst:  Candidate will be responsible to learn Call Center
requirements and take knowledge transfer to UAT and deploy iMedical Phase1B
project.  This project includes fulfillment functionality that includes new
technologies (SDoc, DrawLoop and PrintNode).  BA will be responsible to
become subject matter expert in these business capabilities.



Independent Quality:  Candidate will be responsible to support responses to
regulatory audit findings.  Tasks will include creating and updating SOPs
and Work Instructions, performing periodic reviews of SOPs and WIs related
to business process and system integrations.  Candidate will be asked to
quickly learn existing platform governance SOPs and WIs and contribute to
solutions and responses to audit observations.


*Randhir Kumar*


*IDC Technologies, Inc Mailto: **[email protected]*
<[email protected]>
* _____________________________________*

*Empowering Technologies Services*

*Remote Services | IT Services | BPO | *

*IT Consulting | Staffing Solutions |*

*_____________________________________*

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