*Sr. Business Analyst*
Eagan, MN Phone/Skype 6+ Months *Qualifications:* *Knowledge of Information Security policies and best practices, Incident Prevention tools;* current IT Incident Prevention landscape and upcoming trends. Education Requirement: Bachelor's Degree in Computer Science or equivalent. Excellent analytical and communication skills are essential for this role, as well as passion for problem solving, a desire to learn, and the ability to work in a team environment. Demonstrated skills working with various IT technologies and services. Proven record of successfully managing incidents to resolution, and the ability to trace a problem to root cause. The candidate must be able to adapt and rapidly learn new technologies and must have some background in an information security related discipline. - System administration on Windows, Unix or Linux Various general technical skills including knowledge of networking (i.e. TCP/IP) and security product experience - Willingness to acquire in-depth knowledge of network and host security technologies and products. - Demonstrated ability to work in a team environment. - Strong written and verbal communication skills. Preferred Experience and Skills: - Prior experience as an incident prevention analyst. - Ability to build strong relationships with business and technology stakeholders, self-motivation, personal drive and high energy are highly valuable for this position. - Experience or familiarity with incident prevention solutions for network, endpoint and cloud solutions. *Responsibilities: * Excellent analytical and communication skills are essential for this role, as well as passion for problem solving, a desire to learn, and the ability to work in a team environment. Demonstrated skills working with various IT technologies and services. Proven record of successfully managing incidents to resolution, and the ability to trace a problem to root cause. The candidate must be able to adapt and rapidly learn new technologies and must have some background in an information security related discipline. - System administration on Windows, Unix or Linux Various general technical skills including knowledge of networking (i.e. TCP/IP) and security product experience - Willingness to acquire in-depth knowledge of network and host security technologies and products. - Demonstrated ability to work in a team environment. - Strong written and verbal communication skills. Preferred Experience and Skills: - Prior experience as an incident prevention analyst. - Ability to build strong relationships with business and technology stakeholders, self-motivation, personal drive and high energy are highly valuable for this position. Act as a member of the Problem Management and Incident Prevention team, and be responsible for managing and remediating instances of vendor audit findings; manage to the point of remediation and clearly communicate any remediation activities and status to colleagues and/or senior management. Responsible for analyzing audit findings to determine appropriate remediation and ensure remediation steps being taken are valid and appropriate to reduce identified risks. Responsible for end-to-end problem and service management, and clear communication of ongoing problem status to colleagues and management. Make recommendations to strengthen the risk posture of our computing environment as well as recommend process and technology improvements to ensure timely response to future incident prevention initiatives. Primary Responsibilities are included but not limited to: - Investigate incidents to determine trending and perform pattern analysis - Analyze, escalate, and assist in remediation of critical information security incidents - Improve and challenge existing processes and procedures SR BUSINESS ANALYST 5+ years experience Responsible for leading initiatives and providing consultation to the internal and/or external customer. Possess expertise in the customer area he/she supports and has technical understanding of the business unit’s systems, capabilities, and respective technologies. Analyze customer processes and requirements. Prepare specified project documentation. Assist in business process redesign as needed. Maintain communication with customer and team members and promote a team environment. *Essential Responsibilities*:* • Lead, gather, develop, coordinate, and maintain business requirements for various projects and/or systems from initial phase to final implementation, assuring requirements meet standards. • Interact with users, other portfolios, and vendors for full life cycle of project. • Troubleshoot, coordinate, and maintain production systems/programs/applications, as needed. • Produce scheduled and ad hoc reports as necessary. • Assist in maintenance and communication of project status reports and tracking. • Provide user support and coordinate resolution of issues to include change management, root cause analysis, and appropriate escalation as needed. • Develop use cases and functional specifications and coordinate the capture of process models and functional testing, ensuring system is functionally appropriate, technically sound, and well integrated. • Develop and manage user acceptance criteria. • Coordinate the process to analyze, evaluate, implement, and maintain systems developed internally and/or externally with an outside vendor. • Assist in the development of project definitions, cost/benefit and risk analysis, work plans, progress reports, and presentations. • Transition product support to systems operations. • Assist in establishing end user training. *May perform other duties as assigned. *Basic Entry Requirements:* • Bachelors Degree in Computer Science, Information Systems, or Business Administration with two (2) to five (5) years of IT and/or business experience, or any equivalent combination of experience, education, and/or training. • *The ideal candidate has the above with three (3) to five (5) years project coordination and previous airline business experience.* *Randhir Kumar* *IDC Technologies, Inc Mailto: **[email protected]* <[email protected]> * _____________________________________* *Empowering Technologies Services* *Remote Services | IT Services | BPO | * *IT Consulting | Staffing Solutions |* *_____________________________________* -- You received this message because you are subscribed to the Google Groups "IT RECURITER" group. 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