Hi, Hope all is well.. I have an exciting new opportunity that I wanted to share with you and your network. Our top client, located in the Boston, MA. is currently seeking a Business Systems Analyst. resource to join their organization. I have included a complete job description below in case you or someone you know might be interested in learning more.
Role: Business Systems Analyst Location: Boston, MA Contract Length: 6 Months *Need EAD GC, GC, USC !!* Description: Work with clients to obtain requirements through interviews, document analysis, surveys, site visits, business process descriptions, workflow analysis and use cases Evaluate the information from those multiple sources to develop an understanding of the clients business requests and needs and translate them into application and operational requirements Monitor service delivery and system availability to ensure SLAs & SLOs are being met by the Managed Service Provider Create trusting, high-value relationships with our business partners and various stakeholders by understanding and assessing their needs in order to provide creative and realistic solutions Identify prevailing service issues and oversee the problem resolution process to ensure appropriate and amendable solutions are implemented Manage the problem resolution process acting as the direct contact for escalated service issues Ensure Managed Service provider adheres to contract terms, regulations and company standards Meet with the service leads to discuss issues and ensure service levels are being met Gather and review KPIs with Managed Services provider and Senior Management to ensure SLAs are being met Assist with on boarding and off boarding new resources to the team Work with project managers to effectively track efforts provided by Managed Service provider 3 - 5 years of relevant work experience Excellent verbal and written communication skills and the ability to lead a project or group Best Regards, Shaan Malik - Talent Acquisition Specialist AYR Global IT Solutions Inc. | 1431 Opus Pl, Suite 110, Downers Grove, IL - 60515 Direct: (630) 444-7490| Email: [email protected] -- You received this message because you are subscribed to the Google Groups "IT RECURITER" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at https://groups.google.com/group/it-recuriter. For more options, visit https://groups.google.com/d/optout.
