Hi Associates,

Hope you are doing great!!!

Please let me know if you have any consultant for the following requirement.




Kindly Send Resumes to [email protected]



Position:  IVR Tester

Location: NJ

Duration: 6+ Months



*Job Description*

The resource this position is accountable for developing and executing test
scripts and defect management. All testing is considered complex and
involves contact center technology which includes IVR, call routing, desktop
application and reporting. The Tester is expected to have extensive
experience testing these components but mostly IVR.



*Required Skills: *

Must have at least 5 years of testing experience.

Previous experience in testing IVR speech recognition applications, Genesys
CTI (routing & reporting), and agent desktop application is required.

Must have extensive experience in Integration, Functional, Regression,
System, and User Acceptance Testing.

Familiarity with automated test tools such as Hammer is required.

Must have excellent communication and interpersonal skills and have the
ability to work with cross functional teams.

Proven ability to work well under pressure, manage multiple priorities and
deliver quality results.

Energetic and decisive, self-motivated with a high level of integrity and
sense of teamwork.

Highly organized, detail oriented.



*Responsibilities: *

Design, develop, maintain and execute automated and manual test scripts for
the IVR platform, at both unit and system levels based on defined
business/functional specifications and use cases

Execute test scripts and accurately and concisely report both progress and
defect status.

Work with developers and system analysts in supporting defects analysis,
reproduction and resolution

Work with developers to improve the stability and testability of the IVR
platform

Must be able to work closely with the customer and assist them in their User
Acceptance Testing.

Produce accurate documentation of test results.



Thanks & Regards

Adem
Technical Recruiter
Vertigon Consulting
Phone: 201-402-1610
Fax: 732-398-0506
Email: [email protected]
URL: www.vertigonconsulting.com

IM:  [email protected]

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