* Hi, Hope you are doing great! Please go through the below requirement & if you feel comfortable forward your updated resume so that I can get back to you. ===================================================================== Please send me your resumes to [email protected] or call me at 610-621-1705 for further details
Title :System Administrator Location :TX Duration :3+ Months Job Description : **LOCAL candidates will get first preference. Face to face interview may be required. Agency responsible for getting candidate to job / interview. * Aspect Call Center system management experience. e-WFM system administration experience. Cisco UCM administration experience is requested, but not required *Essential duties and responsibilities:* Perform day-to-day operational support of the Aspect Call Center and e-WFM system including configuration changes to agents/agent groups/supervisor groups/user profiles/DNIS/Trunking, espweb and e-WFM groups and users Design real time reports/director canvases to meet the needs of internal customers Isolates issues and resolves them and/or coordinates the resolution with the appropriate departments and/or appropriate vendors. Monitors associated Systems Hardware and Software and performs maintenance as necessary. Provides initial and ongoing training to end users. Develops, implements and maintains systems documentation and operational procedures. Provide 24x7 on call support on a rotating basis; some after-hours scheduled maintenance events. This request is associated with the position in the Enterprise Telecom Team - IT Operations. Member of the Enterprise Telecom team supporting the Aspect Call Center systems, and Aspect e-WFM systems. ** * Regards, * Matt Garmin Technical Recruiter General Consulting Services Email:[email protected] website:www.generalconsulting.us -- You received this message because you are subscribed to the Google Groups "it req" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/it-req?hl=en.
