Hi,

We have this urgent requirement in fort Worth, TX. Please send me the resume
for the same.


Project 

ETL Informatica & OIBEE Support 


Job Title 

Support Analyst 


Relevant Experience (Yrs) 

6+ Years (minimum) 


Technical  Skills 

.        Must have managed one or more support projects 
.        Excellent skills in debugging complex SQL queries. 
.        Good Experience in Informatica 
.        Hands on DAC scheduling and monitoring 
.        Good experience in PL/SQL, Unix shell scripting 
.        Excellent communication skills 
.        Hands on OBIEE analytics and Oracle BI Publisher. 
.        Ability to troubleshoot and debug an issue, conduct root cause
analysis and resolve the issue within SLA. 
.        Monitoring ETL batch jobs and performance tuning. 
.        Present permanent solutions to IT. 
.        Effort estimation. 
.        ITIL support processes. 
.        Well versed with developing time, resource estimates and project
plans for execution.
  


Preferred Experience 

.        Hands-on experience in Airline industry. 
.        Ability to understand loyalty concepts and map suitable entities in
Siebel based on requirements 


Roles & Responsibilities 

.        Issue resolution for daily support issues. 
.        Customer expectations management. 
.        Daily interactions with IT & Business champion. 
.        Ability to delegate work. 
.        Work in onsite-offshore delivery model. 


Work Location 

Fort Worth, Texas

 

 

Thanks & Regards......?

Mojiz Hussain

IDC Technologies Inc.

Ph: 408-852-7194

Email: [email protected] 

 <http://www.linkedin.com/in/mojiz> http://www.linkedin.com/in/mojiz

 <http://www.idctechnologies.com> www.idctechnologies.com

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