*Hi                         *

*Please lookup the below position and if you feel comfortable ,then please
send me your updated resume*


* Position  : Sr./ Lead Salesforce Admin/Developer*

*Location : Chicago , IL *

*Duration : 6+ Months *

*Interview: Phone, Skype - FACE to FACE ideal (would be paid by client)*



*Job Description*

·         We are looking for a highly versatile, motivated and
collaborative Salesforce.com advanced admin with custom code experience.
The successful candidate must possess extensive, hands-on experience in
Salesforce.com that includes *strong implementation experience with Service
Cloud*.

·         The candidate must be a self-starter who takes the initiative to
define solution approaches for identified areas of process and system
improvements, achievable by leveraging and/or extending upon Salesforce.com
capabilities.

·         The types of projects you will be engaged in include: feature
enhancements to enable key business processes, monthly production support
releases, and other initiatives to help better enable and support existing
business processes leveraging the capabilities of Salesforce.com. This
position is based in our Chicago office.



*Job Responsibilities:*

·         Lead/assist with user requirement sessions and document user
requirements to address changing business needs

·         Design, document, build, test, and deploy enhancements to
Salesforce.com, including data mapping, object modeling, security roles,
custom fields, workflows, page layout design, validation logic, reports and
complex dashboards

·         Maintain a holistic view of all business processes and users in
the system to understand the cross-functional impacts with regard to
configuration, process, workflow, and reporting

·         Participate in the change management/training strategy, content
development, and delivery of training

·         Review release notes and provide recommendations to improve the
current Salesforce org

·         Fulfill roles in multiple, concurrent projects, as needed



*Qualifications:*

·         7+ years of successful IT experience and at minimum 3 years
extensive experience in implementing and supporting Salesforce.com
environments

·         *Must be Salesforce Service Cloud certified or Salesforce Admin
Certified *

·         Proven implementation experience on Service Cloud with specific
experience on Service Console, Email to Case, CTI, Live Agent,
Entitlements, and Assets

·         Thorough understanding on Knowledge Management and Communities is
strongly preferred

·         Ability to build proof of concepts and prototypes as part of
conference room pilots

·         Keen attention to detail and proven ability to work creatively
and analytically in a problem-solving environment

·         Energy and desire to thrive in a fast-paced organization

·         Excellent communication (written and oral) and presentation skills

·         A bachelor’s degree in computer science, computer engineering, or
a related field



*Thanks & Regards*

*Avneesh Tyagi*

*Technical Recruiter*


*VSG Business Solutions 221 Cornwell Dr, Bear, DE 19701*

*Contact No:  302-261-3207 Ext 101*

*Email:[email protected]
<email%[email protected]>*

*Email:[email protected]* <email%[email protected]>

*Gtalk : avneesh.vsgbusinesssolution
<http://avneesh.vsgbusinesssolution.com>*

*Y/M : tyagi.avneesh*

   - *www.linkedin.com/pub/avneesh-tyagi/19/310/331/*
   <http://www.linkedin.com/pub/avneesh-tyagi/19/310/331/>

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