*Hello,*


*Hope you are doing fine!!*

*Please review the requirement and if you are interested then reply
back with your consultant resume and contact details ASAP
to [email protected] <[email protected]>*


* <[email protected]>**Position : Remedy Consultant*

*Location : Portland, OR *



*Application History -*



*         2 year Old implementation

*         Configured in Multi-Tenant environment to support different
Business units (multiple companies)

*         Minimum customization

*         BMC Remedy ITSM Version 8.1

*         Modules in user - Incident Management, Problem Management, Change
Management, Asset Management, Service Request Management, Work Order
Management. Future plans to integrate with ADDM and configure CMDB

*         ITSM Application server on windows Platform

*         Oracle DB on AIX platform



Job Description  -



Skills:    Remedy Administration and Consulting experience for ITSM
Suite(IM,PM, CM, SLM, SRM, Asset Management and Atrium CMDB) Experience in
Analytics/Reporting, Discovery tools (ADDM) will be added advantage

*         Should have good understanding of BMC Remedy architecture and its
components

*         Managing Foundation Data (Create, Update, Delete)

*         Defining and development of Service Requests (SRMs)

*         Managing CMDB ; Class creation; attribute manipulation,
Reconciliation Jobs, Integration with ADDM

*         Remedy Application Enhancements - Ability to modify Action
Request System based workflow objects.

*         Remedy data and code migration / deployment experience

*         Performing Remedy Server & Application patching.

*         Performance Tuning of App/Web Server

*         Remedy Server and Mid-Tier Administration- AR Server
Configuration, Approval Server and Email Engine configuration

*         Understanding Integration of Remedy and 3rd party tools

*         Ability to debug remedy issues using logs

*         Working knowledge on AIX / Windows Administration

*         Good communication (written & oral) & presentation skills,
business analysis skills, self-initiated.


Regards,

Rajit Ahuja

Team Lead – Recruitment

Net2Source Inc.

Address: One Evertrust Plaza, Suite # 305, Jersey City, NJ - 07302

E-mail: [email protected]

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