*Please send me profile on this id vsaras...@tekshapers.com
*Position:- SAP Solution Manager*
*Duration:- 12 months *
*Location:- Minneapolis, MN *
*MOI:- Telephonic + Skype*
*Need Only USC, GC*
· Supporting and developing Application Lifecycle Management (ALM)
processes that are supported within the SAP Solution Manager environment.
· This may include areas such as Business Process Monitoring,
Technical/Job Monitoring, Change Request Management, Solution
Documentation, Operations Control Center, Custom Code Management, and Test
· Primary Responsibilities will include but are not limited to the
· Perform configuration analysis across SAP Solution Manager
Application Life Cycle Management processes and applications. Please see
ALM areas listed above.
· Provide functional knowledge for the applications supported by
Quality Services organization and associated Application Lifecycle
· Ability to resolve complex business requirements via SAP
· Work closely with the Technology teams to develop new
functionality and provide functional and technology support on SAP
Application Life Cycle Management processes.
· Accountable for end to end resolution of incidents; track and
monitor incidents throughout the lifecycle
· Ability to identify SAP notes and work system changes through the
Change Management process.
· Work with Business and Technical Analysts to define requirements
and translate them to functional specifications,
· Collaborates as needed with other SAP support team members on
configuration design questions and analysis
· Facilitates interactions and escalations with appropriate groups
(e.g. SAP Solution teams, Global Infrastructure, Service Management, etc.)
· Meet or exceed established SAP Support Service Level Agreement
· Update procedures, operation instructions, and any other
documentation impacted by system changes
· Ability to stays current on latest SAP technical developments
within the Application Lifecycle Management space.
Assistant Recruitment Manager
Phone 248-565-4747 Ext-108 Fax: 248.254.7211
1441 E Maple Rd,Suit#301,Troy,Michigan, USA
Certification: WMBE Certified | E-Verified Company | ISO 9001:2008
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