*Mobile Office* *Work Hours: 7:30 am – 3:30 pm (Monday - Friday)*
*Work Location: Harrisburg, PA * *Engagement Length – 12+ months* *Short Description* This resource will be responsible for doing advanced technical work in support of Department’s Mobile Office server and client environment. This work includes leading and assisting with the overall architectural design, security, integration, availability and operations of the Mobile Office which is a highly visible, mission critical series of systems located in patrol cars. Some components of the environment are: · Mobile Data Terminal which facilitates vital communications/data sharing between Troopers and the stations · Mobile Report Engine which enables Troopers to write, edit, and transmit reports · Computer Assisted Dispatch (CAD) which uses the GPS signal from the vehicle radio to track and display the locations of all PSP vehicles and is used to with communicate and dispatch Troopers · Records Management System (RMS) used to record and manage incidents · InterAct Mobile which facilitates vital communications/data sharing between Troopers and the stations · Automatic Vehicle Location which uses GPS signals to track and display the location of all PSP vehicles · Mobile Video Recording (MVR) used to record, transmit, label, store and view video records *The Mobile Office Environment operates on a 24 x 7 basis. * *Description of Duties* · Oversee the support and maintenance of the Mobile Office environment and associated police vehicle technology solutions. This includes but is not limited to compute devices and associated peripherals, infrastructure, video, communications, cabling, server administration and interaction/integration of applications. · Lead troubleshooting efforts of highly complex issues related to application and connection performance issues, malfunctions and outages of the Mobile Office environment. · Perform software diagnostics to source and resolve problems and issues affecting the system. · Coordinate and communicate activities with various internal and external technical and business partners. · Responsible for determining root cause analysis and implementation of any corrective actions and policies. · Serve as the primary technical and overall project manager in analyzing business requirements and overall business strategy, determine and propose appropriate technical solution and systems architecture that aligns to the business goals to management · Provide consultative guidance and direction to management and customers on the capabilities and utilization of the Mobile Office environment. · Provide technical guidance to a team of technical professionals that includes Commonwealth employees and Commonwealth contracted vendors. · Provide leadership and direction on new PSP initiatives · Monitor and track Mobile Office operational issues and ensure the Mobile Office environment is functioning efficiently. *Skills required* · Project Management experience in medium to large projects · Strong leadership and organization skills · Leadership experience of a minimum of 5 team members · Technical experience in Network Operations, Network Administration, or Network Administration, specifically with cellular, Wifi, Bluetooth, and Ethernet in mobile devices · 1-2 years of desktop imaging and/or related field · Knowledge of Aircards to connect to the network · Experience with Active Directory Settings related to clients and mobility · Experience with remote access/VPN as well as site to site VPN tunnels · Experience in software installation processes and methodologies · Must have excellent verbal and written communication skills in a technical environment · Must have excellent diagnostic troubleshooting skills Skills that would be beneficial · Knowledge of installing base images with Windows 7, Windows OS 10 Enterprise, MS Office 2012, Office 365, Printer drivers, IE, and Bitlocker encryption · Experience with desktop imaging *Thanks & Regards*, *Abhishek Ojha* *732- 837- 2138* *ao...@sagetl.com* <ao...@sagetl.com> -- You received this message because you are subscribed to the Google Groups "it req" group. To unsubscribe from this group and stop receiving emails from it, send an email to it-req+unsubscr...@googlegroups.com. To post to this group, send email to it-req@googlegroups.com. Visit this group at https://groups.google.com/group/it-req. For more options, visit https://groups.google.com/d/optout.
