Hi;
 
We're getting this issue from one of our customers. The PDFs we create use 
unicode for all text so all fonts are embedded. We build the PDF from a Word 
document.
 

                I open new document in Word. 
                Add some text, choose Arial in the fonts dropdown list.
                Add an other line of text, choose Arial in the fonts dropdown 
list and select the "bold" button.
                Save the document as an RTF 
                Create a PDF.
                Open the PDF in Acrobat Reader. The font types are now Arial-MT 
and Arial-BoldMT. And it are embedded subsets.
                
                When I open the PDF in Adobe Acrobat Professional, I can 
perfectly add some text to the default Arial text. When I want to add some text 
to the bold Arial text, I get an error message that the font is a subset and 
that no compatible system font can be found. Which is strange because I have 
ARIALBD.TTF in my Fonts folder.
                

Any ideas?
 
thanks - dave
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