On 20/12/2012 1:21, Stefan Santesson wrote:
> I want to report a suspected bug in iText

Hello Stefan,
many integrators working for the EU are playing solo-slim. I don't like 
this.

The problem you mention is old news for us. Please read 
http://itextpdf.com/book/digitalsignatures

If you read this technical white paper carefully, you'll find out that 
iText fully supports PAdES-2 (ISO-32000-1), PAdES-3 (to be expected in 
ISO-32000-2) and even PAdES-4 (Long Term Validation). iText DOES NOT 
support PAdES-5 (XFA based forms) yet. It's on our roadmap for 2013 if 
somebody (the EU?) is willing to sponsor its development.

I've recently attended the ETSI Workshop in Berlin. See 
http://www.etsi.org/news-events/news/611-201211-tsp
I'm starting to get acquainted with the upcoming rules and regulations 
in different countries, as well as with the way the EU works.

I urge you to tell everyone you know that the EU-Commission Open Source 
tool based on iText 2.1.7 HAS NEVER BEEN ENDORSED by the copyright 
owners of iText.

Some of the companies that has worked on this tool refuse to talk to us: 
http://www.lowagie.com/dearintegrator
Some companies were aware of the problem and asked us for an exception 
so that they could use the newer iText version (AGPL) in an EUPL 
project. However: as they wanted us to grant them this exception for 
free, there was a discussion that didn't end in a mutual agreement: 
http://www.lowagie.com/eupl

I fear that these companies will be in serious trouble once the EU finds 
out they've spent plenty of money on software development that doesn't 
succeed in producing standard conforming signatures. Fortunately, we 
have sufficient proof that these companies refused to purchase support 
from us and denied our advice. This lack of professionalism shown by 
some specific integrators really makes me sad, especially if they'd 
start blaming iText for their own mistakes.

I usually welcome bug reports, because they allow us to improve our 
product. However, it's disappointing to read a mail saying "I want to 
report a suspected bug in iText" after I've been talking to a wall for 
such a long time, warning different stakeholders in this matter that 
things weren't going in the right direction.

I know you aren't to blame for this. The main problem is the fact that 
the EU isn't aware of the fact that they pay good money to companies who 
make wrong use of a fine Free/Open Source Software product.

I'm putting our sales in Bcc: to check if your company is a customer of 
ours. If not, please don't expect privileged support; that would be 
unfair towards those companies who have established a correct business 
relationship with us.
Best regards,
Bruno Lowagie
CEO iText Software Group

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