When run separately (outside of the browser), we get the printer information 
directly from the printer and the OS.

When run inside of a browser, we are given the information from the browser.

Sounds like the browsers are giving us incorrect information :(.

Leonard

From: Cynthia Jeness <cynthiajen...@gmail.com<mailto:cynthiajen...@gmail.com>>
Reply-To: Post here 
<itext-questions@lists.sourceforge.net<mailto:itext-questions@lists.sourceforge.net>>
Date: Saturday, June 22, 2013 7:40 PM
To: Post here 
<itext-questions@lists.sourceforge.net<mailto:itext-questions@lists.sourceforge.net>>
Subject: Re: [iText-questions] Generated PDF differs on Windows vs Linux

After spending spending all day yesterday at the location of the client who is 
having the problem, we have determined that the problem relates to the fact 
that the Adobe Acrobat plug-in for Firefox (and other browsers for Windows) 
seems to determine that the pages in our document are not the appropriate size. 
 In the case of Windows, it determines a "shrink to fit ratio" of 95%.  This 
makes the labels too small.  If we choose the "actual size" option, then the 
labels print correctly.   In IText, we are specifying a page width of 792 
points or 11" and a height of 612 points or 8.5".  We have a top margin of 72 
pts (1"); bottom margin of 94 pts (1.3:); left and right margins of 58 pts (.8 
").  What would trigger the Adobe reader plug-in in Firefox, Chrome and IE to 
determine that the page is too large and needs to be shrunk by 5%?    We also 
did this on a couple of different printers.    Unfortunately, on the older 
Canon printer (used for printing most labels) under Firefox there is not an 
option to specify the actual page size option.  So the problem can only be 
fixed by scaling up by 104%.   This problem does not occur if we download the 
PDF file created and use Adobe Reader directly.  We can provide workarounds for 
the problem; e.g., choose "actual size" if available or scale by 104% if not.  
However, the client feels that these workarounds would be too confusing for 
their average user to handle.

Is the problem that the Adobe plug-in deems that the 11X8.5 page is too large 
for the printer or is the page size not actually determined by what we specify 
to our IText Document object?.  Any suggestions?

Cindy Jeness







On Fri, Jun 21, 2013 at 3:40 AM, iText Info 
<i...@1t3xt.info<mailto:i...@1t3xt.info>> wrote:
Op 20/06/2013 18:30, Cynthia Jeness schreef:
> No, we are not embedding.  We defined the font as the Helvetica family
> along with the font size and style in a separae parameter file and then
> create the font as follows:
>
> Font font = new Font(FontFactory.getFont(
>                                  item.getFont().family,
>                                  fontSize,
>                                  item.getFont().style));
>
> Then we set it in the chunk that we are creating.

Please take a look at figure 2.4 in this chapter:
http://www.manning.com/lowagie2/samplechapter2.pdf

Then read the text that comes with the figure.
Does this describe the problem you're seeing?
Or are you talking about something completely different?
(Because you're not entirely clear in your question.)

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