When run separately (outside of the browser), we get the printer information
directly from the printer and the OS.
When run inside of a browser, we are given the information from the browser.
Sounds like the browsers are giving us incorrect information :(.
Leonard
From: Cynthia Jeness <cynthiajen...@gmail.com<mailto:cynthiajen...@gmail.com>>
Reply-To: Post here
<itext-questions@lists.sourceforge.net<mailto:itext-questions@lists.sourceforge.net>>
Date: Saturday, June 22, 2013 7:40 PM
To: Post here
<itext-questions@lists.sourceforge.net<mailto:itext-questions@lists.sourceforge.net>>
Subject: Re: [iText-questions] Generated PDF differs on Windows vs Linux
After spending spending all day yesterday at the location of the client who is
having the problem, we have determined that the problem relates to the fact
that the Adobe Acrobat plug-in for Firefox (and other browsers for Windows)
seems to determine that the pages in our document are not the appropriate size.
In the case of Windows, it determines a "shrink to fit ratio" of 95%. This
makes the labels too small. If we choose the "actual size" option, then the
labels print correctly. In IText, we are specifying a page width of 792
points or 11" and a height of 612 points or 8.5". We have a top margin of 72
pts (1"); bottom margin of 94 pts (1.3:); left and right margins of 58 pts (.8
"). What would trigger the Adobe reader plug-in in Firefox, Chrome and IE to
determine that the page is too large and needs to be shrunk by 5%? We also
did this on a couple of different printers. Unfortunately, on the older
Canon printer (used for printing most labels) under Firefox there is not an
option to specify the actual page size option. So the problem can only be
fixed by scaling up by 104%. This problem does not occur if we download the
PDF file created and use Adobe Reader directly. We can provide workarounds for
the problem; e.g., choose "actual size" if available or scale by 104% if not.
However, the client feels that these workarounds would be too confusing for
their average user to handle.
Is the problem that the Adobe plug-in deems that the 11X8.5 page is too large
for the printer or is the page size not actually determined by what we specify
to our IText Document object?. Any suggestions?
Cindy Jeness
On Fri, Jun 21, 2013 at 3:40 AM, iText Info
<i...@1t3xt.info<mailto:i...@1t3xt.info>> wrote:
Op 20/06/2013 18:30, Cynthia Jeness schreef:
> No, we are not embedding. We defined the font as the Helvetica family
> along with the font size and style in a separae parameter file and then
> create the font as follows:
>
> Font font = new Font(FontFactory.getFont(
> item.getFont().family,
> fontSize,
> item.getFont().style));
>
> Then we set it in the chunk that we are creating.
Please take a look at figure 2.4 in this chapter:
http://www.manning.com/lowagie2/samplechapter2.pdf
Then read the text that comes with the figure.
Does this describe the problem you're seeing?
Or are you talking about something completely different?
(Because you're not entirely clear in your question.)
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iText(R) is a registered trademark of 1T3XT BVBA.
Many questions posted to this list can (and will) be answered with a reference
to the iText book: http://www.itextpdf.com/book/
Please check the keywords list before you ask for examples:
http://itextpdf.com/themes/keywords.php