On 9/4/2013 12:06 PM, roboboot wrote:
> xmlWorker is very interesting but support is terrible.

I've said it before and I'll say it again, we have grown in sales: 
http://info.itextpdf.com/fast50_2013 and as we grow in sales, we also 
get more tickets on our ticketing system for paying customers. These 
tickets get priority.

Moreover, the (paid) group of iText developers working on XML Worker is 
only active on the ticketing system for paying customers, not on the 
iText mailing-list nor on StackOverflow. We don't have any XML Worker 
developers on the "free" support channels.

Saying "support is terrible" isn't fair. You get what you pay for.

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