Hello, David. It's possible. However you need to program a little. See how Kernel/System/PostMaster/Filter/Match.pm works and you can create a new filter type for you need.
Regards, Anton. 2009/1/13 David SALGADO VIDAL <[email protected]> > Hi. > > I am looking for some information about the Postmaster Filter, that I > can use to set the value for a header obtaining it from the content of > the source message, like a variable. > > An example: > > My OTRS receives e-mails having in the subject a number and I want the > Postmaster Filter set the subject content as the value of > X-OTRS-CustomerNo. > > Could I do it, or only can set static values? > > Sorry for may bad English. I hope you can understand me. > > Saludos. > > David Salgado Vidal > [email protected] > Telf. 942 355 931 > http://www.mundivia.net > > ------------------------------------------------------------------ > This e-mail and the documents attached are confidential and intended > solely for the addressee; it may also be privileged. If you receive > this e-mail in error, please notify the sender immediately and destroy it. > As its integrity cannot be secured on the Internet, the Atos Origin > group liability cannot be triggered for the message content. Although > the sender endeavours to maintain a computer virus-free network, > the sender does not warrant that this transmission is virus-free and > will not be liable for any damages resulting from any virus transmitted. > > Este mensaje y los ficheros adjuntos pueden contener informacion > confidencial > destinada solamente a la(s) persona(s) mencionadas anteriormente > pueden estar protegidos por secreto profesional. > Si usted recibe este correo electronico por error, gracias por informar > inmediatamente al remitente y destruir el mensaje. > Al no estar asegurada la integridad de este mensaje sobre la red, Atos > Origin > no se hace responsable por su contenido. Su contenido no constituye ningun > compromiso para el grupo Atos Origin, salvo ratificacion escrita por ambas > partes. > Aunque se esfuerza al maximo por mantener su red libre de virus, el emisor > no puede garantizar nada al respecto y no sera responsable de cualesquiera > danos que puedan resultar de una transmision de virus. > ------------------------------------------------------------------ > > _______________________________________________ > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm > Support or consulting for your OTRS::ITSM system? > => http://www.otrs.com/ >
_______________________________________________ OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm Support or consulting for your OTRS::ITSM system? => http://www.otrs.com/
