[itsm] Help in Notification Management

[Marco Fanuntza]

Hi to all

in the [ Notification Management ]
tipe :Agent::NewTicket
You can enter the field <OTRS_TICKET_Service> in the notification to the 
user?

Thank's
_______________________________________________
OTRS mailing list: itsm - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/itsm
To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm
Support or consulting for your OTRS::ITSM system?
=> http://www.otrs.com/