Hello Aitor,
that is actually a known problem, have a look at this bug:
http://bugs.otrs.org/show_bug.cgi?id=4955
But there will be a bug fix soon, you could just put yourself in the CC
list of that bug to be informed when it is fixed.
Best regards,
Udo
On 11.02.2010 16:42, Aitor Jauregi wrote:
> Hi all,
>
> I have a question about searching inside the CIs.
>
> I have created a new "CI Class" with a field of class "date". This date
> field is searchable ("Searchable => 1")
>
> {
> Key => 'Soporte',
> Name => 'Fecha fin de Soporte',
> Searchable => 1,
> Input => {
> Type => 'Date',
> Required => 1,
> },
> },
>
> If I try to make a search using this field, the standard search of the
> ITSM module only lets me an "exact match" and I want to make a search
> between a range of date (the same type of search as when you make a
> search at the ticketing module...)
>
> Is it possible to make a change in order to get this?
>
>
>
> aitoRR
>
>
>
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--
Udo Bretz
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