Hi Petros
For the first question you can go to the General Catalog and create a new Class.
For example if you need to add a list of countries you can add the class
ITSM::ConfigItem::Country in the Add Catalog Class:Add a new Catalog Class area.
Next you can add the values by Add Catalog Item to the catalog class.
And lastly, to use this class you have to go to the config item area in the
Admin section. Select the config item and click on change, this will prompt a
text area where all the fields can be modified.
To add the country field you have to type the following lines:
{
Key => 'Country',
Name => 'Country',
Searchable => 1,
Input => {
Type => 'GeneralCatalog',
Class => 'ITSM::ConfigItem::Country',
Translation => 1,
},
},
That would be it!
Hope this can help you.
Regards!
Maria Alejandra Piedra
From: [email protected]
To: [email protected]
Date: Wed, 10 Mar 2010 15:18:19 +0100
Subject: [itsm] Help Needed: Question about configitem classes
Hi,
I’m setting up some config item classes for
our company for server, software etc. I want to modify the existing classes by
adding new fields. Now I have the following questions:
1.
Is there a type for select
boxes with multiple selection? If yes, which type is it?
2.
Is there a way to put a help
text on fields? Something like a mouse over giving the user a hint text what to
fill in…
Thanks!
Regards
Petros Dolaschjan
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