Not really or at least: did you built 20 company and each of them has 1 user ? Why not having just 1 company for this kind of conf ...?
Il giorno 10/mar/2010 18:03, "Cheurfa Madani" <[email protected]> ha scritto: Hi there, Does anyone know what “customer_company” table is supposed to be used for? It does not seam to have any link with the “CompanyTicket” feature that is using “MultiCustomerIDs” field in customer_user table. By the way, has anyone used that “CompanyTicket” feature in real life? I mean, if you have 20 “customer users” in a “company”, and you want them to see each other tickets: - you need to update CustomerIDs field of each customer user with a list of 20 comma separated IDs . - If ever you need to add a new 21st customer user to this “company”, then you need to update all existing customer users records. This is simply not manageable…or am I missing something? Thank you. Madani. --------------------------------------------------------------------- OTRS mailing list: itsm - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/itsm To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/
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