Thanks, it work.
18.03.2010 11:34, Anton Gubar'kov пишет:
Hi Eduard, Services need to be linked to Customer Users or made default service in https://<yourhost>/otrs/index.pl?Action=AdminCustomerUserService <http://index.pl?Action=AdminCustomerUserService> before they become available in tickets. Regards, Anton. 2010/3/18 Eduard Ivanov <[email protected] <mailto:[email protected]>> How can i bind services to a new ticket? In Service Manager i am define some services. Now, when i create a new ticket in [Phone call/new ticket] form, dropdown field Service is empty. How can i fill them whis list of services?
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