Hi ITSM friends, You might be interested in this enhancement which will be implemented in OTRS::ITSM 2.0.3 as for now:
http://bugs.otrs.org/show_bug.cgi?id=5208 Freundliche Grüße / Kind regards Nils Leideck -- Nils Leideck Senior Consultant [email protected] [email protected] http://webint.cryptonode.de / a Fractal project
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