Ciao Marco, I don't think it would be possibile unless you customer access to index.plas an agent
Ciao. MV On Wed, Jun 16, 2010 at 11:32 AM, marco dipalo <[email protected] > wrote: > Hi, > I'm working with OTRS::ITSM and I would like to know if it is possible to > show, and link, the Configuration Items from the Customer Site. In this way > the Customer, when he creates a Ticket, would be able to link to the Ticket > the exact configuration item he has problem with. > Is it possible? > > Thank you! > > Marco > --------------------------------------------------------------------- > OTRS mailing list: itsm - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/itsm > To unsubscribe: http://lists.otrs.org/mailman/listinfo/itsm > > NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! > http://www.otrs.com/en/support/enterprise-subscription/ >
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